Enterprise Bot
Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.
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Podium
Podium is a comprehensive AI-driven platform designed to streamline lead management and customer communication for businesses, currently serving more than 100,000 customers. Its flagship feature, the AI Employee, guarantees round-the-clock engagement with leads, enabling faster responses that translate into higher conversion rates and increased sales. Businesses benefit from a unified dashboard that merges calls, texts, payment requests, and bulk messaging to nurture prospects and drive repeat business effectively. Podium’s intelligent automation handles customer inquiries seamlessly across all communication platforms, ensuring consistent and accurate messaging. The company has gained industry acclaim, appearing on Forbes’ Next Billion Dollar Startups, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium enjoys backing from top investors such as Accel, Summit Partners, GV, and Y Combinator. Its platform empowers businesses to build lasting customer relationships through efficient, AI-enhanced communication. Podium continues to innovate, helping companies scale their lead conversion efforts globally.
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gpt-4o-mini Realtime
The gpt-4o-mini-realtime-preview model is a streamlined and economical variant of GPT-4o, specifically crafted for real-time interaction in both speech and text formats with minimal delay. It is capable of processing both audio and text inputs and outputs, facilitating “speech in, speech out” dialogue experiences through a consistent WebSocket or WebRTC connection. In contrast to its larger counterparts in the GPT-4o family, this model currently lacks support for image and structured output formats, concentrating solely on immediate voice and text applications. Developers have the ability to initiate a real-time session through the /realtime/sessions endpoint to acquire a temporary key, allowing them to stream user audio or text and receive immediate responses via the same connection. This model belongs to the early preview family (version 2024-12-17) and is primarily designed for testing purposes and gathering feedback, rather than handling extensive production workloads. The usage comes with certain rate limitations and may undergo changes during the preview phase. Its focus on audio and text modalities opens up possibilities for applications like conversational voice assistants, enhancing user interaction in a variety of settings. As technology evolves, further enhancements and features may be introduced to enrich user experiences.
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OpenAI Realtime API
In 2024, the OpenAI Realtime API was unveiled, providing developers the capability to build applications that support instantaneous, low-latency interactions, exemplified by speech-to-speech conversations. This innovative API caters to various applications, including customer support systems, AI-driven voice assistants, and educational tools for language learning. Departing from earlier methods that necessitated the use of multiple models for speech recognition and text-to-speech tasks, the Realtime API integrates these functions into a single call, significantly enhancing the speed and fluidity of voice interactions in applications. As a result, developers can create more engaging and responsive user experiences.
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