easy_CSM Description
A user-friendly Customer Success Management (CSM) tool designed for seamless integration into the existing tool ecosystem of small and medium-sized enterprises (SMEs). This tool currently offers integration with popular CRM systems such as HubSpot and ticketing platforms like Zendesk, allowing for the calculation of customer Health Scores derived from both ticketing and financial KPIs. Additionally, users can enhance its capabilities through various applications like Zapier and the Zendesk App. The flexibility to incorporate custom recommendations or utilize pre-existing suggestions further enriches the user experience. This adaptability ensures that SMEs can tailor the tool to meet their unique customer success needs effectively.
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Pricing
Pricing Starts At:
$16.99/month/admin account
Free Trial:
Yes
Integrations
Company Details
Company:
easy_CSM
Year Founded:
2021
Headquarters:
Germany
Website:
easycsm.de/en/
Media
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Product Details
Platforms
Web-Based
Customer Support
Online Support
Not Offered
easy_CSM Features and Options
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