Best eServiceTicket Alternatives in 2025
Find the top alternatives to eServiceTicket currently available. Compare ratings, reviews, pricing, and features of eServiceTicket alternatives in 2025. Slashdot lists the best eServiceTicket alternatives on the market that offer competing products that are similar to eServiceTicket. Sort through eServiceTicket alternatives below to make the best choice for your needs
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Connecteam
Connecteam
6,791 RatingsConnecteam is an all in one employee app that was specifically designed for non-desk employees. It provides all the necessary capabilities to manage and operate field employees, including communication features, workflows and scheduling, as well as time clock. Just a few clicks and you can bring together your deskless workforce. Your desktop Launchpad allows you to collaborate, manage operations, develop professional skills, and monitor employee engagement. In minutes, you can create a fully-branded mobile app for your company. You can add safety checklists, orientation courses, product catalogues, and shift management to your mobile app. Or, you can customize the features to suit your needs. You can also gain insight into how your team interacts with company assets and take steps to improve efficiency. Connecteam allows managers and employees to automate their processes and allow them to focus on growth. Integrations include Google Calendar, Gusto, QuickBooks Payroll, Xero and others. -
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RazorSync
RazorSync
$39.99/month RazorSync allows you to manage your field service software from your mobile phone, tablet, or computer. Schedule, dispatch, invoice, and manage customer records from the field. You can even save time and travel by viewing jobs, technicians, and scheduling on a map. All data is stored in the cloud to ensure easy access, and the customer records update your office QuickBooks automatically. Customers report higher billings, revenue, and satisfaction with RazorSync. Start a free trial today! -
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Jobber offers solutions designed to save users at most six hours per week. Their tools can be used to help with tasks such as staff management, invoice & quote tracking, scheduling, and payment processing. Jobber helps small businesses succeed by providing tools that allow them to manage their operations from anywhere using their mobile cloud-based software.
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ReachOut Suite
Fingent
$12.00/month/ user ReachOut Suite, a cloud-based field service management software that allows service companies to coordinate and optimize their entire field operations, is available for free. ReachOut is easy to use and has many features that allow field service technicians and managers to do their jobs more efficiently and faster. Smart mobile-optimized forms make it easy to digitize field service operations. For audits or inspections, you can quickly and accurately gather data. ReachOut makes it easy to record customer requests and send technicians the shortest routes. You can track progress in real time, track the progress of work, generate professional-looking invoices right away, and more. -
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Service Fusion
Service Fusion
$99.00/month Service Fusion is an easy-to-use, powerful and mobile field service management software that allows field service businesses to create, schedule, assign, and track jobs in less than 60 seconds. It can be used to create work orders, dispatch, schedule, and invoice for many businesses, including IT, HVAC, plumbing, and electrical. Service Fusion is a cost-effective platform that does not require any user fees or contracts. -
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Synchroteam
Synchroteam
$24.00/month/ user The best tool to manage your Service Business is Synchroteam's scheduling software and mobile application. Synchroteam is a fully customizable, feature-rich and customizable solution that can be used by field service businesses of any size. It includes scheduling and dispatch, mapping, GPS tracking, job management, reporting, inventory management and management, quote, invoice and field service CRM. -
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FieldPulse
FieldPulse
We are an all-in-one field service management software built for businesses looking to scale. We're known for our ease of use, scalable functionality, and the best customer success team in the industry. Service contractors use FieldPulse to better manage and grow their business. Though FieldPulse is easy to use, our advanced functions make FieldPulse suitable for companies of any size who are looking to grow. -
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SnapSuite
SnapSuite
$350 per monthAll-in-one field service software. Automate and grow your business. You can improve customer service, manage projects, close more deals, and track the real-time progress of all your business's day-to-day activities. You can dispatch jobs directly to field workers or technicians via our mobile app, or send a text message to get real-time status updates. In one click, you can generate Microsoft Word quotes using your existing templates. Send related brochures and attach them automatically with quotes. With one click, convert quotes to Work Orders. Based on field worker updates and rules, automatically update the status of Work Orders. When stock levels are low, monitor them and automatically generate purchase orders. You can search for any document, quote or purchase order, by item number, status or job type, technician, or company, and view all related documents, notes, and job history in one place. No more duplicate orders or invoices. -
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ServiceTrade
ServiceTrade
$59.00/month/ user Efficiently handle work orders, coordinate technician schedules, and swiftly dispatch vehicles using ServiceTrade, a versatile mobile and web field service management solution. Specifically designed for commercial and industrial service providers, ServiceTrade integrates top-notch customer engagement features with comprehensive field service management capabilities within a single platform. This integration enables businesses to optimize their operations, boost the productivity of their technicians and staff, while simultaneously elevating the overall customer experience. By utilizing such a robust tool, companies can stay ahead in a competitive market and ensure a higher level of service delivery. -
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Key2Act
KEY2ACT
Our Signature solutions provide essential insights into the real-time data that field service and construction companies require for informed decision-making and maintaining profitable operations. Signature empowers businesses to manage service tasks effectively, minimize expenses, and boost sales. With MobileTech, technicians are equipped with reliable technology that enhances their efficiency and enables them to offer outstanding customer service. They can seamlessly handle service requests and job schedules, ensuring they have immediate access to the necessary information on their first attempt. The introduction of Schedule simplifies the management of work assignments, allowing dispatchers and resource coordinators to effortlessly view, organize, and set up appointments and tasks. By minimizing repetitive activities, Schedule not only saves valuable time on data management but also enhances communication, leading to a superior experience for customers. Furthermore, this integrated approach fosters a more streamlined workflow, ultimately contributing to greater operational success. -
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ServicePower
ServicePower
ServicePower is a world-leading field-service management software company. Our goal is to provide exceptional customer service and maximize operational efficiencies. ServicePower is trusted by leading field-service companies such as GE Appliances and LG, Electrolux, and Siemens. It offers the only SaaS platform that allows companies to efficiently manage both contracted and employed technicians. ServicePower offers a fully managed network service providers that can deliver field service in remote locations across North America or Europe. Our integrated field service management suite will help you deliver faster and more efficient service to your customers. Our self-service consumer portal empowers customers and delights them with real-time job status updates and field worker location. Two-way communication improves visibility through the service lifecycle, wherever they may be. -
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QuickService
KJW Technologies
$6500 one-time paymentQuickService is an innovative mobile-focused software platform tailored for field service operations, created by experts with extensive experience in the service industry. This solution addresses the typical challenges faced by service-oriented businesses that seek to modernize their entire operational processes through automation. By implementing QuickService, your service organization can experience immediate enhancements, such as delivering superior customer support, boosting technician efficiency, increasing overall office productivity, and lowering overhead expenses. Additionally, it aids in amplifying your marketing and sales initiatives while simplifying the management of your business, allowing for better time management. Unlike standard software packages, we offer personalized services to customize the system according to your unique requirements. QuickService stands out as the most cost-effective field service solution, requiring no software installations or downloads, and is accessible from anywhere with an internet connection. The platform features a straightforward and user-friendly web interface, yet is robust enough to meet the needs of even the most demanding enterprises, ensuring that you always have the tools necessary for success. With QuickService, you can transform your service operations and achieve remarkable efficiency gains. -
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Field Disaptcher
Ea3 Solutions
Field Dispatcher was designed with a dual focus on both our clients and their end customers. This innovative solution empowers you to furnish your clients with tools that enhance sales and minimize lost opportunities. By highlighting gaps in your company’s schedule, Field Dispatcher helps you identify areas for growth. With its intelligent dispatching features, you can make informed and efficient scheduling choices, optimizing your operations. The platform provides you with valuable analytics and comprehensive customer data that is easily accessible. As a result, you’ll gain deeper insights into your customers' needs, leading to enhanced satisfaction. Field Dispatcher serves as a fully automated digital management solution, addressing various aspects of your business, from work orders and employee management to contracts, dispatching, invoicing, and billing. This versatile web and mobile solution is designed to help field service companies refine their daily operations through automation and improved process efficiency, ultimately driving better outcomes for all involved. -
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Mobilio
Mobilio
$9.95 per user per monthMobilio is an innovative software solution accessible via the web and mobile devices, designed for businesses that operate in the field and utilize work orders to track their transactions. Technicians can efficiently complete work orders sent directly to their mobile devices by documenting the services rendered, including the tasks performed, materials used, and time invested. The platform is favored by technicians as it eliminates the need for excessive paperwork and minimizes phone communication. Users can leverage their existing notebooks equipped with a wireless internet connection from their mobile service provider. Additionally, signature capture functionality is supported, allowing for easy attachment of devices like the Topaz SigLite SL for obtaining signatures. With Mobilio, not only will you gain real-time insights into field operations, but you'll also streamline billing processes and enhance customer service by ensuring that information flows seamlessly back to the office. This integration of technology not only boosts efficiency but also fosters better communication between technicians and management. -
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2GO Mobile
2GO Mobile Solutions
$69.00/month/ user 2GO Mobile Solutions aims to deliver affordable mobile software solutions specifically designed for small to medium-sized enterprises, a sector that often finds such technology financially prohibitive. The company caters to various industries, including HVAC, food and beverage distribution, wine and spirits distribution, produce delivery, plumbing, and in-home healthcare. Many of these sectors are characterized by smaller businesses that rely on field personnel, such as technicians and delivery drivers, who operate away from their main office and frequently lack direct access to vital inventory and customer data. By providing mobile applications that function on smartphones, 2GO Mobile Solutions ensures that these field employees can maintain a connection with their home office, facilitating better communication and efficiency while they are on the job. This innovative approach not only enhances productivity but also bridges the information gap that often exists in remote working scenarios. -
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Jobsite Mobile
TechMeridian
$49 per monthThere are no restrictions on the number of Jobs, Appointments, or Customers you can manage, so it stands to reason that we should not impose limits on your potential growth. You need not worry about your software hindering your progress as your business flourishes; Jobsite Mobile is designed to evolve alongside you. Our relationship doesn't conclude once the purchase is finalized; it persists each day you utilize Jobsite Mobile. For companies equipping their technicians with mobile devices, Android smartphones offer optimal value. We designed Jobsite Mobile to cater to the needs of both Office personnel and Field Technicians, ensuring ease of use for all. Since your business is distinct, it deserves a scheduling and field management solution that reflects that individuality. Whether you rely on map codes from Thomasson Guides or any other routing software, you understand the critical importance of accurately guiding your employees through effective mapping. That’s precisely why our team prioritized exceptional mapping features in Jobsite Mobile. We are committed to empowering companies to leverage their unique strengths, as these qualities set you apart from your competitors. By focusing on what makes your business special, you can enhance your operations and drive success. -
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FormsPro
OmniByte
$15 per user, per yearFormsPro enables your organization to develop intelligent, mobile forms that streamline communication across all levels. Facilitate data transfer among field teams, technicians, and customers, ensuring seamless interaction with your business systems. Boost efficiency by equipping technicians with guided forms tailored to various scenarios within your operations. Transition from paper forms and static PDFs by swiftly uploading images and documents to create mobile forms. Foster a culture of safety by implementing forms that necessitate reviews, signatures, and photographic evidence. Our platform integrates smoothly with your existing business software, allowing you to exceed expectations in customer service management. Gather essential data and automatically generate comprehensive reports to meet compliance and workplace safety standards, ultimately leading to significant cost savings. By harnessing the power of FormsPro, your team can not only enhance productivity but also elevate the overall quality of service delivery. -
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Evolve
Evolve
Optimize your operations, tap into new markets, and transform your service offerings into a subscription model with Evolve—the user-friendly and robust software solution designed specifically for your business's scale and requirements. Utilize an advanced back-office system that integrates effortlessly with a top-tier mobile app for field technicians. Expand your service offerings effortlessly, all without the need to hire additional staff. Transition your service-based business into a subscription format by making complex customer billing straightforward with manageable monthly payments. With Evolve’s swift, native iOS app for iPhone and iPad, technicians have all the essential tools at their fingertips to effectively manage their work while on the go. This innovative approach not only enhances efficiency but also fosters customer loyalty through consistent service delivery. -
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FieldConnect
FieldConnect
Field service software that fully utilizes mapping technology can increase technician efficiency. Field service software that is tightly integrated with your accounting system can dramatically reduce billing cycle times. Field technicians have all the information they need before, during, and after service calls. You can attract and retain top-quality workers by providing them with the software they need to succeed in the field. FieldConnect provides tools to collect and report on a wide range of workplace safety and compliance requirements. Customers will have an easy-to use, self-service portal that allows them to submit support requests. FieldConnect's software makes it easy to manage field service technicians anywhere on the road with FieldConnect. -
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Fastrax
Ergos Software
Fastrax offers a comprehensive suite of tools that automate and optimize every aspect of service company operations. This all-inclusive software package features modules for dispatching, accounting, inventory management, and reporting, while also offering field units like Fastrax TechTrax for technicians to manage their tasks in real-time. Fastrax supports wireless barcode scanning for streamlined inventory management and includes automatic credit card processing for faster approvals. With features like secured user accounts and up-to-date technician and shop performance tracking, Fastrax helps businesses achieve operational efficiency and stay on top of their day-to-day activities. -
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Fieldpoint
Fieldpoint
Fieldpoint’s innovative field service management software empowers you to enhance efficiency, optimize processes, and elevate the overall service management experience. With the ability to seamlessly connect your ERP and accounting systems, it ensures a superior user experience while unlocking the productivity essential for your company's growth. The software now includes enhanced mobile capabilities that support daily operations across your organization. Fieldpoint’s solution is specifically designed to help enterprises boost productivity, increase revenue, and enhance customer satisfaction. It adeptly handles complex service requirements, unpredictable schedules, and high field volume. You can automate, manage, monitor, and refine your field service operations tailored to specific needs. The software is complemented by a robust mobile application that enables both field technicians and service managers to access critical data whether they are online or offline. Additionally, one of the standout features of Fieldpoint is its powerful API and pre-packaged integrations, which facilitate a smooth connection with other systems. This comprehensive approach allows businesses to stay agile and responsive in today’s fast-paced environment. -
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Cinderblock
Cinderblock
$32 per month 1 RatingYou can manage your jobs from the first call to the last payment. Cinderblock is an app that connects field workers to the office. It was designed for small businesses who need a simple, concise app to track job execution and keep track of all information. It will help you optimize your business and offer better service to customers. Cinderblock's greatest selling point is its simplicity of use. This means that everyone on your team can use it and stay informed. There's no reason for you to separate your technician and sales teams. This means that valuable data can be collected once and is visible to everyone. This means that there won't be embarrassing moments when you have to ask a customer for information that they have already given to your coworker. Cinderblock is a job-management software that can help businesses grow while still being simple enough for employees to use. -
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XOi
XOi Technologies
XOi enables field service businesses throughout North America to enhance their operations by utilizing eco-friendly technologies and reducing the need for multiple truck rolls. Each technician already has access to a high-definition camera, and with XOi, they can efficiently document their work sites in a secure manner. This improvement leads to superior record-keeping, a decrease in customer disputes, and potentially lower insurance premiums. It's a fact that sending out an additional truck, costing nearly $600, can severely diminish your profit margins. Instead, consider equipping your technicians with a comprehensive content portal that includes training manuals, wiring diagrams, and manufacturer resources, along with the option for virtual coaching to prepare them for any challenges they might face on the job. As the workforce faces a shortage, with over 30 million field service positions expected to remain unfilled by 2020, XOi creates a vital link between inexperienced technicians on-site and seasoned professionals in the office. This innovative approach not only enhances service delivery but also ensures a smooth transition of knowledge and skills, effectively tackling the looming talent gap in the industry. -
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Walkabout
Walkabout Software
$49.00/month/ user The best field service software for the appliance industry. Walkabout was developed from the inside of a service repair business. It has all the tools you need to make your business more efficient, scalable and modern. The Walkabout team offers live support and training materials. Walkabout will grow with your business. Start with the basics, and then progress to the more advanced features. My Walkabout is the perfect app for technicians to record their work. It is important to be able to create customers, call, purchase orders, or take payments. The technician can view the history of a customer and diagnose a problem based on more information. The technology and quick workflow that the app offers the technician are often impressive to customers. My Walkabout App can help you satisfy the customer. -
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Field Force Tracker - An Enterprise-Grade, Comprehensive, and Easy-to-Use Field Service Software Solution Field Force Tracker™, is an extremely feature-rich, comprehensive, easy-to-use, and comprehensive Field Service Software that integrates the most powerful mobile apps in the industry. It allows you to quickly schedule jobs, dispatch the right employees, collect accurate data, manage inventory, and invoicing faster. Our field service software allows you to reduce waste, get more done quickly, and be more profitable. It is affordable for even the smallest businesses, even though it has enterprise-grade features that can support large deployments. It is a Cloud-hosted, Web-based Field Service Management Software that streamlines Job Scheduling and Dispatch, Customer Management as well as Vendor and Employee Management. Work Orders, Equipment Maintenance Management, Asset Management, Employee Tracking, Asset Management, and Customer Service Tickets will all be streamlined.
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IFS Field Service Management (FSM) stands out as a leading solution tailored for field service operations in large organizations. It encompasses a wide array of features designed to enhance resource optimization throughout the entire service lifecycle. Key offerings include a contact center, management of contracts and warranties, knowledge and project oversight, as well as improved planning and scheduling capabilities. Additionally, it boasts mobile functionality, portals for customers and partners, billing systems, inventory management for service parts, and processes for returns and repairs, ensuring comprehensive support for all service needs. Such a robust framework facilitates not only efficiency but also a heightened level of service delivery.
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Field Complete is the leader in operational and CRM software. This all-in-one solution gives you complete control of your business with unrivaled automation tools, and an easy-to manage and customize platform. Our software was developed with the help of clients, technicians, field personnel, and contractors. This feedback was used to tailor the software to each client's needs. It all started in 2008, when the market crashed. Roman Rusev was one of the founders and had to convert his home construction business to a home services company. He realized that he needed a better way of running his business as the company grew. After trying 15 different software options on the market, nothing worked across all trades. Roman teamed up with industry experts to create their own solution.
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Mobile Resource Manager
Job Cost
$25.00/month/ user Job Cost Inc.'s Mobile Resource Manager streamlines field service management by reducing paperwork and data entry. This fully scalable solution is built on Microsoft SQL and features drag-and drop scheduling, color-coded statuses, customizable statuses, one-click service detail, equipment and location tracking, as well as a service call history. Job Cost Inc.'s Mobile Resource Manager is available for iOS and Android. It allows users to use existing resources (subcontractors and people, equipment, and equipment) more efficiently and effectively. -
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Explorer Shafers
Explorer Software Shafers
Shafers streamlines every aspect of your business operations, including dispatching, purchasing, payroll, and accounting, making them more efficient and manageable. Our service management solution consolidates all your essential data in one location, allowing you to concentrate on what truly matters. With mobile invoicing, you don’t have to delay your payments; technicians can generate invoices on-site, gather credit card information, and securely send the payment to the back office instantly. Unlike many software companies that outsource user assistance, Explorer prides itself on having a dedicated support team composed of experienced professionals who possess a deep understanding of both software and the Service Industry. We offer support across all North American time zones, and our maintenance clients benefit from complimentary software updates, ensuring they always have access to the most recent features and enhancements. Speed up your response times to customer inquiries and simplify the process, significantly reducing wait times and minimizing frustration for both you and your clients. Our commitment to exceptional service is designed to empower your team and enhance your customer interactions. -
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ServicePal
ServicePal
$29 per monthFor businesses that rely on mobile workers to deliver scheduled or on-demand field services, ServicePal is the ideal solution. Whether it's the installation or repair of high-value equipment or providing various commercial and residential services, ServicePal offers a straightforward, adaptable, and economical way to oversee your service tasks and ensure they are completed effectively. Catering to a wide array of field service sectors, ServicePal operates on a pay-as-you-go subscription model without the need for long-term commitments; should you choose to cancel, you will only be charged for the current billing cycle. Currently, our highly-rated mobile applications are exclusively available for iPad, as we do not support Android devices at this time. Upon creating an account, you gain immediate access to all the features included in the Premium plan without the necessity of a credit card. We aim to set you up for success, and our onboarding specialists are ready to assist you in getting started smoothly, having successfully guided thousands of service professionals in their endeavors. Choosing ServicePal means investing in a platform that prioritizes your operational efficiency and service quality. -
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Davisware Vision
Davisware
Davisware is an all-in-one, comprehensive platform built for commercial service companies in the Food Equipment, HVAC/R, Petroleum Equipment, Overhead Garage Doors, Air Compressors, and other commercial industries. We have everything you need to streamline your commercial service business and operate at maximum efficiency. Our industry-specific solutions, Vision and GlobalEdge, help companies unlock cash flow, simplify operations, discover actionable insights, and delight customers. We’re leading our field, so you can lead yours! -
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Ventus
Vertical Market Software
$5000The suite of applications for VMS Job Costing & Estimating stands out as one of the most robust and sought-after features in our range of products. From inception to completion, we are here to assist you. A diverse array of contractors, including General Contractors and large Mechanical Contractors, rely on our Job Costing system to effectively manage costs and streamline processes across every facet of their projects. Whether your needs involve detailed accounting, managing change orders, tracking materials, overseeing labor expenses, assessing job performance, handling document control, or even analyzing certified payroll reports, the VMS Construction Management suite is designed to enhance your profitability. Additionally, VMS Service Management serves as a comprehensive solution, integrating electronic dispatching, scheduled preventative maintenance with task management, service contract administration, billing, and mobile invoicing for field operations. This all-in-one approach not only simplifies operations but also improves efficiency across various construction-related tasks. -
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The Service Program
Westrom Software
$49.00/month/ user Effectively oversee your service business and enhance routing capabilities with premier software designed for service enterprises that seamlessly integrates with QuickBooks™. This software is compatible with QuickBooks™, ensuring a straightforward setup and user-friendly experience. It provides a customer portal alongside a variety of robust mobile solutions. With seamless integration into QuickBooks™, you can easily post invoices, track employee hours, manage bills, and more, eliminating the need for double data entry, as it supports classes and sales representatives. You can also enter and complete tasks and work orders, capture before-and-after images of your jobs, and manage customer equipment with features that allow for signature capture and transaction printing or emailing. This specialized software not only enables tracking of customer profitability but also enhances communication among staff and streamlines route management. By optimizing routes based on area, day, and technician, you can view detailed information for each stop, access maps for service calls while traveling, and generate route maps to improve stop order efficiency, ultimately leading to a more organized and productive service operation. Additionally, the software provides analytics to help identify trends and areas for improvement in your business. -
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ProBusinessTools
Prosite Business Solutions
$40 per user per monthNumerous businesses similar to yours have discovered how to gain and maintain a competitive advantage by optimizing their operational workflows and enhancing client satisfaction. Field technicians have access to their scheduling details, can manage their calendars, and update order statuses seamlessly. They also have the capability to obtain customer signatures directly on work orders or invoices. The system updates the central corporate database whenever they are within the service region. Features like one-click phone dialing and the ability to attach images taken with the device's camera to orders streamline the process. Managing billing for thousands of clients has never been simpler. Are you in need of a recurring billing solution that enables you to establish automated billing plans linked to your service offerings? With our innovative software, you can easily convert a finalized sales order into an automated process, ensuring efficiency and accuracy in your operations. This not only saves time but also enhances the overall customer experience, making it a valuable addition to your business toolkit. -
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Our software is tailored specifically for family-owned field service companies, streamlining operations, enhancing communication, and managing jobs effectively. Gain valuable insights into your most significant revenue sources with our user-friendly dashboard and comprehensive reports. Identify top performers among your office and field personnel effortlessly. Monitor jobs, track tickets, manage memberships sold, and keep tabs on revenue generated, including any missed opportunities. Reduce manual labor and eliminate double entries through seamless Quickbooks auto-sync functionality. Keep a close eye on all technicians, job hours, and payroll details efficiently. Access a complete history of every customer, thanks to integrated call features. With our digitized processes, technicians can easily upload notes, images, and checklists for every assignment. Instantly obtain customer information and invoices right in the field, and facilitate payment collection upon job completion. Our field service management software allows you to schedule tasks in seconds, categorize jobs, and stay informed about each technician’s availability. Save both time and money with a real-time dispatch screen, while ensuring smooth communication between technicians and the back office. In addition, our platform empowers you to make data-driven decisions that can further enhance your business operations and customer satisfaction.
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Workforce Mobilizer
Workforce Mobilizer, Inc.
$75.00/month/ user Workforce Mobilizer, a software as a service field management system with advanced preventive maintenance functionality, is an affordable Software as a Service. It has a proven track record of increasing net revenue by 45% and seamless integration with accounting systems such as QuickBooks. The system includes a management console, a mobile app with rich features that can be used on any device, and a customer portal. -
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XActRate
XActRate Business Management
Understanding your company's break-even costs is fundamental to achieving profitability in any business. The break-even point represents the total revenue required to cover all expenses before any profit can be realized. XactRate offers a comprehensive suite of tools designed for HVAC companies, including office scheduling, dispatch capabilities, truck inventory management, and the ability to monitor travel time and diagnostics for each service ticket. Additionally, it enables field-generated service tickets that can be printed or emailed, tracks service technician productivity, facilitates equipment sales, and allows multiple technicians to work on a single ticket, all while providing extensive reporting features. Utilizing cutting-edge Cloud technology, XactRate operates in real-time on both iPads and PCs, ensuring you have access to vital information without requiring an internet connection when in the field. Before heading out or upon returning, simply sync the data from your iPad or Android device. Moreover, it eliminates the need for complicated and expensive heat load calculators, delivering precise BTU results for accurately sizing air conditioning equipment. This streamlined approach not only enhances operational efficiency but also contributes to increased profitability. -
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OnePlus Service
OnePlus Service Systems
You've discovered us! We are excited to announce that we are rebranding OnePlus Service Software to FieldSoft+. The previous name was similar to that of a cell phone company with negative reviews, leading us to make the decision to eliminate any potential confusion by adopting the new name FieldSoft+. With this rebranding, we are committed to introducing a range of innovative changes. To keep informed about all the upcoming developments at FieldSoft+, we highly recommend subscribing to our newsletter. We consulted with technicians in the service industry to gather insights on which software features would enhance their daily tasks, and we crafted our field software based on their valuable feedback. Recognizing that time spent searching for information detracts from productive work, we've designed our office software to present extensive information efficiently. FieldSoft+ aims to streamline your business’s customer relations process, enhancing everything from the first inquiry to the final reports, ensuring a smoother operational experience for all users. Embrace the transformation with us, as we strive to improve your service workflow like never before. -
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FieldPlus
MarginPoint
FieldPlus by MarginPoint provides a comprehensive solution for service contractors to oversee customer information, work orders, and inventory seamlessly. Technicians benefit from instant access to customer details, enhancing efficiency in job completions and boosting satisfaction levels among clients. The platform ensures safe payment processing, integrates with QuickBooks, offers automated stock replenishment, and maintains thorough inventory oversight across warehouses, job sites, or vehicles. With this robust field service management and inventory tool, you can significantly increase your earnings. Choose between flat rate pricing or billing based on time and materials, ensuring swift payments through integrated processing options. By implementing automated replenishment, you can prevent stock shortages, allowing for more accurate and timely job completions. The system simplifies scheduling and dispatching tasks to field technicians, while also allowing you to create and monitor customer records and work order progress from the moment of the initial call to the QuickBooks update, greatly reducing paperwork and administrative burdens. This streamlined approach not only enhances operational efficiency but also fosters stronger relationships with clients through timely and precise service delivery. -
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Smart Service
My Service Depot
Embrace the future of efficiency with Smart Service, a comprehensive software solution for field service scheduling that operates on both desktop and mobile platforms. This all-in-one application empowers contemporary service businesses to manage their scheduling, dispatching, routing, equipment tracking, invoicing, inventory management, and workforce oversight effortlessly. Additionally, it offers seamless integration with QuickBooks for streamlined financial management, making it an essential tool for success in today's competitive landscape. With Smart Service, you can revolutionize the way you handle your operations and improve overall productivity. -
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MO.S.T.
Mobile Software Technology
Established in Tucson, Arizona, Mobile Software Technology, LLC launched the MO.S.T. Contractor program in 2008 after collaborating with top industry experts and dedicating extensive developer resources to address significant workflow challenges faced by HVAC, plumbing, and electrical contractors nationwide. The program aims to minimize the repetitive handling of data by employees, which can often result in increased errors and dissatisfaction among clients. MO.S.T. integrates essential functionalities such as billing and invoicing, call center management, contract oversight, a customer database, dispatch coordination, electronic signatures, job management, mobile accessibility, quotes and estimates, routing and scheduling, service history tracking, technician oversight, and work order management into a singular, highly customizable platform designed for office, field, and management personnel. This comprehensive approach not only streamlines operations but also enhances overall efficiency for contractors in various trades. By consolidating these features into one solution, MO.S.T. empowers businesses to provide a smoother, more reliable service to their customers. -
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Unicom
Unicom Ventures
$5.99/month/ user Unicom stands out as a premier field management software designed specifically for mobile service providers. Starting at just $5.99 each month, this platform equips mobile services companies with an extensive array of features aimed at enhancing both productivity and profitability. With capabilities that range from scheduling and customer relationship management to generating quotes, invoicing, inventory oversight, and team coordination, Unicom empowers businesses to excel in their respective fields. Its user-friendly interface ensures that teams can easily navigate the software, making daily operations smoother and more efficient. -
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Jobi
Jobi
$149 per monthCoordinate service appointments and allocate opportunities efficiently. Monitor field technicians using GPS technology for accurate tracking. Analyze technician sales performance and establish sales targets through a dynamic, real-time dashboard. Utilize GPS navigation to determine the quickest routes to your scheduled appointments. With just one click, offer premium, mid-range, and budget-friendly options that have been shown to enhance sales performance. The app facilitates credit card scanning, signature capturing, and invoice generation, eliminating the need for physical paperwork. Seamlessly import and export data to QuickBooks to ensure all financial transactions are synchronized. Obtain a personalized homeowners app, branded with your company logo, to enhance customer engagement. Clients can conveniently access information about service plans, warranties, and their service history directly from their mobile devices. Foster strong relationships and guarantee customer satisfaction through consistent communication. Effortlessly analyze purchasing patterns using the live results dashboard. As a contractor, the Jobi homeowners app is tailored specifically for your business, helping maintain contact with your clientele while providing them with essential tools for managing their services and maintenance schedules effectively. This innovative app not only streamlines your operations but also elevates the customer experience to new heights. -
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Plexus
Plexus Software
Plexus is an advanced, adaptable, and cloud-centric business process and field management software specifically tailored for field service organizations. This comprehensive solution integrates estimating, scheduling, and job costing functionalities with a broad array of features dedicated to field operations, facilitating immediate insights into capacity that are essential for notifying staff about scheduling modifications and recognizing staffing constraints. In addition, Plexus's invoicing and billing capabilities support a systematic and unified approach to invoicing multiple job orders, while also simplifying the process of capturing payments and signatures on-site. Moreover, its user-friendly interface enhances the overall experience for both management and field personnel, ensuring seamless operations across various tasks. -
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Klipboard
Klipboard
$36.00/month/ user Klipboard field service management software allows you to connect your office, mobile workers, customers, and employees. Klipboard is a mobile field service management software that combines task scheduling, location mapping and messaging tools. Klipboard makes it easy for businesses to get rid of paper-based methods. Klipboard also has a user-friendly interface that allows teams to focus on their core business and providing exceptional customer service, rather than on technology.