eDirectGlass Description
Our dedicated Customer Experience Managers are here to support you with every aspect of managing your shop. You can feel confident knowing that our team possesses a wealth of experience in automotive glass repair and replacement. Engage directly with your customers throughout their service journey and beyond. Stay connected with your customers, technicians, and other stakeholders via email or text messaging for seamless communication. All job safety data, including automated weather conditions and electronic inspections, is conveniently organized in one location. Keep track of your business's performance in real-time through our diverse dashboard and reporting solutions. Receive timely alerts when jobs are completed or if any issues arise, along with a host of additional features designed to enhance your operational efficiency. By leveraging our expertise and tools, you can elevate your shop management experience to new heights.
eDirectGlass Alternatives
Digital Wrench
Digital Wrench is a Repair Order Software that VMT Software has developed for repair shop businesses. Digital Wrench can be used to streamline your processes and reduce paperwork, regardless of whether you own an auto repair shop or a motorcycle or ATV shop or a boat repair shop.
Digital Wrench includes repair order tracking, inventory management and invoice history. It also tracks customer tracking, time tracking. Invoicing, marketing, customer scheduling. Work orders, estimates, and more.
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Resco Inspections+
Resco Inspections+ is a versatile digital solution designed for industries like construction, manufacturing, oil and gas, nonprofits, utilities, and property management. The platform helps organizations move away from paper forms by transforming audits, inspections, surveys, and checklists into fully customizable digital workflows. With native integration with Dynamics 365 and Salesforce, it allows you to extend CRM/ERP data beyond the office, ensuring you can collect and update field data effortlessly.
The offline-first architecture is essential for environments where connectivity is unreliable, such as remote oil rigs, construction sites, garages, or even crowded cities. Field technicians, auditors, and inspectors can capture critical data without interruption, and the advanced sync engine ensures it syncs automatically once a connection is available.
Inspections+ includes a drag-and-drop questionnaire builder with smart questions, business logic, rules, and media capture, enabling easy no-code customization for safety checks, compliance reports, or trial audits. With real-time data insights, organizations can streamline processes, reduce errors, and make informed decisions on the go.
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AutoVitals
Whether you're just beginning with digital vehicle inspections, already utilizing DVI effectively but aiming for further advancements, or in search of the most sophisticated automotive repair shop software on the market, AutoVitals has the tools your shop requires to achieve its objectives. Choosing AutoVitals means you’re partnering with a company that prioritizes your long-term success. Each of AutoVitals' solutions is tailored to enhance how customers engage with your shop while also streamlining your internal operations to provide optimal service to motorists. Our team of industry-trained experts will be there to assist and mentor you throughout your journey. If you adhere to our recommended practices and fail to increase your Average Repair Order (ARO) by a minimum of 20%, we promise to cancel your contract with no penalties. Furthermore, with a vibrant community of over 4,000 shops and automotive repair professionals in our dedicated Facebook Forum, AutoVitals users, partners, and supporters eagerly share insights and practices to facilitate your transition into a fully digital shop, ensuring you never feel alone in this process. Embrace the opportunity to leverage this wealth of knowledge and support as you elevate your business to new heights.
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Fixably
Fixably is web-based repair management software that helps streamline the service workflow to save time and cost for every repair.
The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience.
We know this because we are service professionals and we built Fixably to automate all non-repair tasks.
- We help technicians manage repairs more efficiently so they can spend more time on technical tasks. Every technician gets the advantage of what we have learned from over a million repairs logged on Fixably.
- As a business owner, Fixably gives you performance and financial control. Benefit from automating 80% of process work and granular data management.
- Fixably ensures a hassle-free end-to-end customer experience that is the result of integrated customer communication.
Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers. The integration eliminates the need to switch between software while managing a repair. You can create repairs, order parts, find and read articles, or get clear instructions and assistance from the Fixably interface.
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Company Details
Company:
eDirectGlass
Headquarters:
United States
Website:
www.edirectglass.com
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