dscout Description

Gather the contextual insights necessary to enhance user-centric decision-making. This adaptable tool is designed for a variety of applications beyond traditional diary studies. It facilitates prototype evaluations, competitive assessments, exploratory product discovery, supplemental fieldwork, and shopalongs. The range of methodologies that teams can utilize with Diary is virtually limitless. Affordable and agile fieldwork insights empower you to initiate your study with a simple press of a button, returning to a platform filled with valuable results. Diary provides you with immersive data collection at precisely the right moment, allowing for convenient review at your leisure. Transform your research challenges into meaningful action items with impactful findings from dscout. Utilize robust in-platform analysis tools to easily tag, filter, and synthesize data. Share your findings with stakeholders and foster empathy through personal video feedback. The entire process, from initiation to delivery, is seamless and efficient. You can even identify your most articulate participants using our innovative machine-learning feature that measures expressiveness, ensuring you capture the best insights possible. This comprehensive approach guarantees that your research efforts yield significant and actionable outcomes.

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
dscout
Year Founded:
2011
Headquarters:
United States
Website:
dscout.com/diary

Media

dscout Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support

dscout Features and Options

dscout User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: University Researcher
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Several UI & Performance Problems

    Date: Feb 23 2023

    Summary: Check out other platforms. This one is not as good as I had hoped, but luckily I found a new and better platform. For an enterprise tool, it has a long way to go.

    Positive: My account manager was nice, and always willing to talk. She did leave the company about 9 months however.

    Negative: As a university, the platform had too many issues for us to continue using after a year. We would run reports, and they would lock up the browser, and we had a lot of people who complained of uploading issues from the dscout pool. The platform could be more straightforward to build a project and needs a significant UI overhaul.

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