CareLineLive
CareLineLive is an all-in-one cloud-based home care management platform established in 2014 by Josh Hough, the company’s Managing Director. It secured a majority growth investment from Accel-KKR in June 2025 which also brought in partner companies MOA Benchmarking and Health Metrics.
The platform is used by home care and domiciliary care providers in seven countries, with a strong focus on the United Kingdom and Australia. CareLineLive supports hundreds of organisations that collectively deliver care to many thousands of people every day.
CareLineLive offers an integrated suite of digital tools covering staff scheduling, electronic medication administration (eMAR), digital care planning, payroll processing and client billing. The system is delivered through three connected components - the Management Portal, the Carer Companion App and the Care Circle Portal.
The software is built for organisations delivering home-based care, including domiciliary care agencies, supported living providers, local authorities and NHS trusts.
CareLineLive holds ISO 27001 certification for information security and ISO 9001 for quality management. It is accredited to Cyber Essentials Plus and meets the requirements of the NHS Data Security Protection Toolkit.
The company is registered as an NHS England Assured Supplier of Digital Social Care Records and listed on the UK Government G-Cloud 14 framework. CareLineLive aligns with Professional Record Standards Body requirements, including the About Me Standard and the Personalised Care and Support Plan Standard.
CareLineLive uses Amazon Web Services (AWS) infrastructure with UK data centers for UK customers and Australian data centers for Australian customers to ensure data sovereignty. The platform maintains 99.997% uptime.
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Fathom
Fathom is the free AI meeting assistant that instantly records, transcribes, and summarizes your Zoom, Meet, or Microsoft Teams meetings so you can focus on the conversations instead of taking notes.
Fathom is an AI-driven meeting assistant that automatically records, transcribes, and summarizes your virtual meetings across platforms like Zoom, Google Meet, and Microsoft Teams. Designed to save time and increase productivity, Fathom generates actionable summaries in under 30 seconds and syncs with your CRM for streamlined follow-ups. The platform's unique features include real-time transcription, meeting highlights, and the ability to share clips, making it ideal for teams looking to improve meeting efficiency and reduce administrative work.
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Zoom
Zoom Meetings & Chat allows for enterprise video conferencing that includes real-time messaging and content sharing. Video conferencing and messaging made easy across all devices. Facilitate adoption with meeting capabilities that make it simple to join, start, and collaborate on any device. Zoom Meetings syncs to your calendar system and provides enterprise-grade video conferencing on both mobile and desktop. All-hands meetings, internal and external communications, trainings, and all-hands meetings can all be done through one platform. With support for up to 1000 participants and 49 videos per screen, HD video and audio can be added to your meetings. Multi-participants can share their screens simultaneously, and co-annotate to make it more interactive. End-to-end encryption of all meetings, role-based security, password protection and waiting rooms. You can also place attendees on hold. You can record your meetings locally or to cloud with searchable transcripts. Zoom offers HIPAA-compliant healthcare plans.
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Zoom Docs
Elevate your Zoom workplace collaboration by utilizing AI-driven documents that convert meeting discussions into actionable reports, wikis, and project plans. By leveraging a unified platform, you can potentially reclaim 2 hours each week by reducing interruptions in your workflow. With AI Companion integrated at its center, users can easily generate compositions, summaries, translations, and content from discussions during meetings to facilitate document creation and enhance productivity. The integration with Zoom Meetings allows for improved meeting outcomes, efficient document generation, and ongoing collaboration. These adaptable and customizable documents cater to a variety of needs, ensuring they evolve alongside your team's requirements. Specifically designed to support distributed teams, they facilitate large-scale information sharing, improving visibility for stakeholders. Plus, you'll find that collaborating becomes even more efficient both during and after meetings, thanks to the ability to create, share, and co-edit in real-time, along with the functionality to automatically populate documents with information derived from meetings using AI. This ensures that your team remains aligned and informed, fostering a culture of continuous improvement and collaboration.
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