Zoho Voice Description

Achieve robust multi-channel communication through voice and two-way SMS capabilities. Utilize sophisticated call center functionalities such as call barging, power dialing, and performance metrics to enhance call management. Engage in SMS conversations with local customers across the US and Canada using local numbers that support both voice and SMS. Effortlessly send one-way international SMS messages to over 100 countries. Integrate your Zoho Voice phone system with CRM and helpdesk applications for a smoother workflow. Transform your communication strategy to elevate customer engagement significantly. Expand your business reach by setting up local and toll-free numbers in various countries. Make calls without the stress of exceeding your budget. Enjoy exceptional call quality for your business communications while saving significantly, particularly when making frequent international calls. By leveraging these features, you can foster stronger relationships with your clientele and enhance overall satisfaction.

Pricing

Pricing Starts At:
$100 per month
Free Version:
Yes
Free Trial:
Yes

Integrations

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Company Details

Company:
Zoho
Year Founded:
1996
Headquarters:
India
Website:
www.zoho.com/voice/

Media

Zoho Voice Screenshot 1
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Product Details

Platforms
Web-Based
Mac
iPhone App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Live Rep (24/7)
Online Support

Zoho Voice Features and Options

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Zoho Voice User Reviews

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