Zenya Description

A comprehensive system designed for modern enterprises integrates CRM, PMS, and invoicing capabilities all in one. Each guest's experience can be tailored even before they set foot in the hotel. Communication can occur through their preferred method, be it text, email, or voice (such as Amazon Alexa). Guests typically only interact with the hotel through a standard confirmation email and a post-stay survey, which fail to establish an engaging communication channel. Streamlined automated communication enhances the guest experience from pre-arrival to post-checkout without requiring any effort from your staff. This allows guests to make pre-arrival requests, receive notifications when their room is prepared, share their feedback during their stay, and express gratitude after their departure. However, simply encouraging guests to provide positive reviews yields limited outcomes, and this complicates the process of growing a social media following for the hotel. Moreover, fostering an interactive relationship with guests can significantly enhance their overall experience and loyalty.

Integrations

API:
Yes, Zenya has an API

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Company Details

Company:
Zenya
Year Founded:
2014
Headquarters:
United States
Website:
zenya.io

Media

Zenya Screenshot 1
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Product Details

Platforms
Web-Based
Android App
Types of Training
Training Docs
Live Training (Online)
Customer Support
Live Rep (24/7)
Online Support

Zenya Features and Options

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