Xactimate Description

Xactimate stands out as the leading and most comprehensive solution for estimating property claims, making it the top pick among restoration experts due to its precision and adaptability throughout the entire repair process. Accessible via desktop, web browser, or mobile device, it allows insurers, loss adjusters, restoration contractors, reconstruction professionals, and specialized service providers to enhance the speed and accuracy of claims management. With a quick download and a smooth installation process, users can get started without delay. The platform boasts all essential features and functionalities tailored for adjusters, insurers, and contractors alike. It operates seamlessly both online and offline, synchronizing with the cloud to ensure everything remains up-to-date. This ensures that contractors and field adjusters can manage claims efficiently and effectively right at the job site, ultimately streamlining the entire claims process. Additionally, its user-friendly interface contributes to a smoother experience for all stakeholders involved.

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Integrations

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Reviews - 2 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
Xactware
Year Founded:
1986
Headquarters:
United States
Website:
www.xactware.com/en-us/solutions/claims-estimating/xactimate/professional/

Media

Xactimate Screenshot 1
Xactimate Screenshot 1
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Customer Support
Business Hours
Online Support

Xactimate Features and Options

Restoration Management Software

Bid Management
CRM
Document Management
Fire Restoration
Job Tracking
Mold Remediation
Project Management
Scheduling
Task Management
Water Restoration

Remodeling Estimating Software

Cost Database
Quote Management

Xactimate Lists

Xactimate User Reviews

Write a Review
  • Name: Jenny K.
    Job Title: Estimate reviewer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Deceptive business practice

    Edited: Jan 11 2024

    Summary: It was fine if you are evaluating order of magnitude proposal but don't count on it if you are building detail proposal.

    The biggest issue is their deceptive business practice for billing support and IT support. The website is klunky and quits on you unexpectedly. There have been so many weekends outages and you can't get a hold of IT. The kicker is the subscription services. You can't cancel online even though you registered online. You have to call them and then email them to confirm confirmation. The company has the balls to keep invoicing me when my credit card has finally expired since they make it so difficult to cancel. I am not even sure what it's good for to be honest.

    Positive: Dumb down version of RS Means assemblies.
    Residential order of magnitude type work is fine. There is no other pros. If you are looking to check a box that you did an ESI, maybe this is an ok product.

    Negative: Does not have all the typical structural MEP components.
    IT service is dismal.
    Deceptive business practice on subscription services.

    Read More...
  • Name: John I.
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Owner

    Date: Dec 03 2021

    Summary: The part that was crazy is that I actually have documentation from them saying that they support what I was saying.
    I asked for my money back and they would not give a refund.

    Positive: See below.

    Negative: This was the worst decision I made in my 35 + years in the insurance restoration industry... We tried to make it work but it was such old technology and still in beta.
    I thought maybe it was me but I had my IT guy sit brown with me and he said it was a joke.
    The part that was crazy is that I actually have documentation from them saying that they support what I was saying .
    I asked for my money back and they would not give a refund.

    Read More...
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