XOi Description
XOi enables field service businesses throughout North America to enhance their operations by utilizing eco-friendly technologies and reducing the need for multiple truck rolls. Each technician already has access to a high-definition camera, and with XOi, they can efficiently document their work sites in a secure manner. This improvement leads to superior record-keeping, a decrease in customer disputes, and potentially lower insurance premiums. It's a fact that sending out an additional truck, costing nearly $600, can severely diminish your profit margins. Instead, consider equipping your technicians with a comprehensive content portal that includes training manuals, wiring diagrams, and manufacturer resources, along with the option for virtual coaching to prepare them for any challenges they might face on the job. As the workforce faces a shortage, with over 30 million field service positions expected to remain unfilled by 2020, XOi creates a vital link between inexperienced technicians on-site and seasoned professionals in the office. This innovative approach not only enhances service delivery but also ensures a smooth transition of knowledge and skills, effectively tackling the looming talent gap in the industry.
XOi Alternatives
Kickserv
Kickserv is a highly-rated field service management tool designed for service businesses. Service-based businesses can use Kickserv for as low as $47 per month to manage leads, estimates, team schedules and jobs, as well as invoices and payments.
Kickserv allows users to automate email to all their leads, send promo emails to customers, full integration with QuickBooks, maps for dispatching technicians and more.
Our mobile field software services include:
-Manage your workforce: Create schedules, assign jobs, and keep track of employee locations.
-Automate updates: Team status updates can be automatically sent to the office through the mobile app.
-Scheduling: Create schedules, track employee time worked and view notes or site requests.
-Find opportunity: See your jobs and potential for future jobs from the field.
-Stay Connected: Attach notes, documents and images to a job for further clarification and better customer service.
-Find your technicians: Utilize GPS check-ins to find your employees on a map and keep track of job duration and employee locations at all times.
Kickserv has been trusted by 1000s of service business professionals for over 15 years.
Learn more
Repair-CRM
Say goodbye to expensive, inflexible software solutions and hello to Repair-CRM—an affordable, tailored system designed specifically for small repair businesses. At just $89/month for up to 5 users, with no annual contracts or hidden fees, Repair-CRM offers a hassle-free way to streamline your operations. Seamlessly integrate with QuickBooks Online, and import your client and product data in just 5 minutes. Dispatch jobs quickly and efficiently, while keeping track of every asset—whether it’s HVAC units, printers, or water systems—with complete service history at your fingertips. The intuitive online booking portal integrates smoothly with your website, enabling clients to choose the exact asset they need repaired, making scheduling easier than ever. Technicians benefit from GPS tracking, clock-in/out features, and the ability to capture before-and-after photos on-site, providing real-time updates. Repair-CRM is the perfect balance of affordability, adaptability, and convenience, empowering your repair business to run smoothly without breaking the bank. It’s built for you—helping your business grow, while keeping costs low.
Learn more
Fieldmagic
Fieldmagic is a modern, easy-to-use field service and asset management software that includes a CRM. It helps organizations track and accelerate their sales performance, schedule jobs, capture more field data, and provide better customer service.
Learn more
BuildOps
All-in-one operational software built by and built for commercial contractors - from service to projects and everything in between!
Make Data-Driven Decisions
With automated real-time reporting, your data works for you. Managers can identify trends, monitor technician progress, and discover revenue opportunities.
Give Customers an Amazing Experience
Speed up the customer approval process with full job history. Attach photos, videos, PDFs, and custom forms directly to the work order so there’s no question on the work that’s been completed.
Seamlessly Connect Your Office and Technicians
Increase productivity and reduce errors. BuildOps automates work orders, customer data, invoices and more — from office, to field, and back again.
Whether you're looking for commercial HVAC software, electrical software, or plumbing software, BuildOps can scale your operations with better communication and coordination. BuildOps boosts your revenue, maximizes profits, and improves communication between field and back-office.
Learn more
Integrations
Company Details
Company:
XOi Technologies
Year Founded:
2013
Headquarters:
United States
Website:
www.xoi.io
Media
XOi Capture
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Product Details
Platforms
Web-Based
Android App
iPhone App
iPad App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support
XOi Features and Options
Field Service Management Software
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC Software
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Plumbing Software
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
XOi User Reviews
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