Wooly Description
Expand the scope of your advocacy marketing initiatives to enhance your brand identity, ensure authenticity, and establish a novel marketing avenue. Marketing encompasses much more than merely investing in paid ads; it involves fostering long-lasting relationships that cultivate awareness, generate content, and drive sales through individuals eager to support your growth. To streamline this process, consolidate your key relationships into a unified platform where you can easily track who is discussing your brand and their sentiments. Gain insights into sales, social media interactions, content contributions, purchases, and other relevant information about each member of your community. Integrate your eCommerce, social media channels, emails, and applications to gain a comprehensive understanding of your outreach. With Wooly, clients can forge meaningful connections with their favorite brands, transforming them into enthusiastic advocates and steadfast loyal customers. Consequently, it is vital for brands to empower these advocates to actively engage with and promote their message across various platforms, thereby enhancing overall brand visibility.
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Roster / Wooly - Save your money Date: Jul 30 2022
Summary: It's been a horrible experience since I signed on the dotted line. From there, they're very hard to get in touch with. I send an email to my customer rep explaining that the tool is not working, despite many requests-11 days later I receive a message saying we should have a meeting to see what's wrong. These guys lack the ability to empathize. If someone is paying you thousands of dollars for a broken tool, is it unreasonable to at least provide them with the bare minimum service to get it fixed?
Positive: The false promise is the best part. The hope that this product would work was my favorite time using it.
Negative: The product didn't integrate with my website. I paid an extra $500 for an "integration fee" with the promise that the tool would be integrated without me having to worry about anything. Despite paying that fee and monthly subscription fees has not prompted the service desk with any action to ensure that the tool is actually working. Customer service and functioning products are not a priority for this team. I've worked in the IT industry for years and have never seen such disappointing priorities. Any software developer knows that the value you bring your customers is paramount.
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