Wonderway Description

Wonderway Coach AI delivers authentic sales coaching on EVERY. SINGLE. CALL.

Here’s what Wonderway Coach can offer you:

- Completes coaching scorecards for each call
- Monitors adherence to the playbook among team members
- Streamlines the sales quality assurance process
- Assesses the strengths and weaknesses of individual sales representatives
- Discovers the unique approaches of top performers
- Reduces the time managers spend reviewing calls by several hours each week

What sets us apart from other sales call recording solutions?

COACH doesn't compete with conversation intelligence platforms; instead, we seamlessly integrate with them. By utilizing ChatGPT, COACH evaluates performance, populates scorecards, and provides customized feedback to reps in a manner akin to a manager, all while significantly cutting down the time required. Additionally, our innovative approach ensures that sales teams are consistently improving and adapting to achieve greater success.

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QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.
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Allego’s comprehensive learning and enablement platform enhances the performance of sales teams and others by integrating learning, content, and collaboration seamlessly into a single application that aligns with everyday workflows. By utilizing Allego, teams can expedite their onboarding processes, convey the correct messaging and materials with assurance, swiftly implement content and optimal practices, engage in more frequent coaching and practice sessions, and foster improved collaboration among colleagues and headquarters. Ultimately, this platform empowers teams to reach their goals more efficiently and effectively.
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Pricing

Pricing Starts At:
$40/month/user
Free Trial:
Yes

Integrations

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Company Details

Company:
Wonderway
Year Founded:
2021
Headquarters:
Germany
Website:
wonderway.io

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Online Support

Wonderway Features and Options

Sales Coaching Software

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Training Software

Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments

Conversation Intelligence Software

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

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