WhatsApp User Reviews

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  • Name: Namarata G.
    Job Title: Business Analyst
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helping me communicate better!

    Edited: Mar 13 2023

    Summary: I had a great experience using WhatsApp for my personal and professional communication needs. WhatsApp has a feature rich UI and is easy to understand even for the new users. WhatsApp has changed the way I communicated with my team and clients. It has also been helpful in customer support and lead generation.

    Positive: I find WhatsApp to be a great and exciting platform to communicate with other users with an ease. Besides instant messaging, WhatsApp also allows me to create group, join communities, share multimedia files, share statuses, make and take both voice and video calls.

    Negative: WhatsApp is a good platform for all my instant communication needs and I have not came across any issues while using it.

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  • Name: Jevendra G.
    Job Title: Student
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent and easy to use app.

    Date: Mar 16 2022

    Summary: WhatsApp is a great app and very easy to use. For me, it has more advantages than disadvantages, and it is my go-to messaging app.

    Positive: - It only takes your phone number and that's it. It doesn't ask any other details of the user to use this app.
    - It is very user-friendly and easy to use app with no ads and completely free to use.
    - User can delete the scent message which is a good feature that WhatsApp offers to the users.
    - it has brilliant audio and video calling features, which uses fewer data than its competitors.

    Negative: - The data is stored in the servers, which is a security concern and is not full proof.
    - you cannot send a video file bigger than 61mb and a document having size bigger than 100 MB, which is one of the biggest cons of WhatsApp.
    - WhatsApp group accommodates fewer number of people whereas its competitors like telegram accommodates 1000x more people.

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  • Name: Purab J.
    Job Title: Front End Web Developer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A widely used messaging application.

    Date: Jun 15 2021

    Summary: Overall, WhatsApp is a globally accepted messaging application that can be easily used by people of any age group. It comes with a smooth and easy-to-use user-friendly interface.

    Positive: - WhatsApp is the most widely use application that gives you a platform to connect with your contacts.
    - All the chats on this platform are 128 bit end-to-end encrypted that gives the utmost security to its user privacy.
    - All the chats can be easily backed up on local storage as well as on google drive. It gives the user the flexibility to restore chats on a new device.

    Negative: The chats on WhatsApp are end to end encrypted, however, the backup datastore on google drive is not, So, the WhatsApp user data can be easily hacked if the google account gets hacked.

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  • Name: Mohammed D.
    Job Title: Student
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent messaging app

    Date: Mar 23 2021

    Summary: Excellent app with free of cost. Easy to communicate with friends, family or anyone at long distance with great features.
    However they need to update their privacy policies so that users can use this application with more security assurance.

    Positive: - Simple and user friendly application
    - Voice call and video call available
    - Instantly able to send a message to all over the world
    - Live-location sharing feature

    Negative: - Privacy policy issues
    - Media files up to 16mb only can be transferred
    - Need to share personal number in order to communicate

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    1 user found this review useful.
  • Name: Anonymous (Verified)
    Job Title: Execute
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    WhatsApp review

    Date: Oct 17 2020

    Summary: WhatsApp is good Messenger. It is helping us to share photos, videos and text messages. And it is easy for use.

    Positive: WhatsApp is amazing application for communicate. We can share messages with our friends easily and it is making fun.

    Negative: When we forward messages can't forward message over 5 numbers.

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  • Name: Anonymous (Verified)
    Job Title: Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The world is on it and its for free!

    Date: May 25 2020

    Summary: WhatsApp has changed the way how we use instant messaging for the better. It definitely has a long way to go in dealing with fake news and mass forwards which is going to be particularly difficult given the end-to-end encryption.

    Positive: - The dark mode feature is really helpful for the eyes.
    - The design and ease of use are simply superb. It is quite easy to set up and running even for those who are not very good at tech. This is where it beats other platforms like Telegram.

    Negative: - Still supports only 4 people in a video chat.
    - The WhatsApp web feature still requires both the devices to be online and connect while apps like Telegram have a much better implementation of these features.
    - The update policy is really annoying. I should be able to use the app even without forcible upgrades.

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  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 20,000 or More
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    What good is an end-to-end encrypted chat app if you can't use it

    Date: Jun 08 2020

    Summary: My experience was very bad and very short on account of its unusability. I get why it needs phone number verification, but why is my number getting banned when it's never been used for WhatsApp before, and I completed all verification steps?

    Positive: I was pretty hyped about WhatsApp because it offers end-to-end encryption, and many of my friends highly recommended it. It also has a sidebar extension in Opera Developer Browser on laptops/desktops, so I thought it would be convenient to use.

    Negative: Upon signing up with my phone number, which I've had for years, and never used WhatsApp before, I ended up getting an account disabled message as soon as I sent my first message to a friend. I contacted support and they got back after a day, but it happened again. This repeated three times and by that time I basically didn't care for the app anymore.

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