Web Tracks Description

Web Tracks by Gritware can be used to manage your IT assets and help desk. Web Tracks is browser-based and simple to use. It allows IT professionals to easily assign tasks and help desk tickets, track peripherals and software licensing and track IT expenditures. You can also create reports on help desk, inventory and purchasing. Web Tracks comes in two versions: Standard and Enterprise.

Pricing

Pricing Starts At:
$295.00/one-time
Pricing Information:
Standard Edition - starts at $295
Enterprise Edition - starts at $795
Free Version:
Yes
Free Trial:
Yes

Integrations

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Company Details

Company:
Gritware
Year Founded:
1998
Headquarters:
United States
Website:
www.gritware.com
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Product Details

Platforms
Windows
Types of Training
Training Docs
Customer Support
Business Hours
Online Support

Web Tracks Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

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