Walkabout Description
The best field service software for the appliance industry. Walkabout was developed from the inside of a service repair business. It has all the tools you need to make your business more efficient, scalable and modern. The Walkabout team offers live support and training materials. Walkabout will grow with your business. Start with the basics, and then progress to the more advanced features. My Walkabout is the perfect app for technicians to record their work. It is important to be able to create customers, call, purchase orders, or take payments. The technician can view the history of a customer and diagnose a problem based on more information. The technology and quick workflow that the app offers the technician are often impressive to customers. My Walkabout App can help you satisfy the customer.
Walkabout Alternatives
FieldEdge
FieldEdge, previously Desco, is a service management software that is innovative for the service industry. FieldEdge gives you the edge to stand out in your industry with its extensive set of productivity tools and customer management tools. The platform allows businesses to connect, organize technician dispatching and job scheduling, manage customers and jobs, see performance dashboards, and sell better.
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Plexxis Software
PLEXXIS is a subcontractor solution uniting project management, accounting, estimating, takeoff and mobile apps on a single tech stack.
Plexxis also provides 100% in-house implementation and support services and PLAIN LANGUAGE agreements that PROTECT SUBCONTRACTORS FROM;
1) UNFAIR SUBSCRIPTIONS: Lack of transparency of total cost to onboard, and/or misrepresentation of products and services while failing to provide fair options for cancellation.
2) CLOUD CUFFING: When software vendors charge license or subscription fees BEFORE the client is LIVE while also keeping client data hostage in order to extort additional payments.
3) SMOKE STACKING: When software vendors oversell the level of integration of products in a tech stack.
4) OVERAGES: When software vendor provides just service rates and non-committal plan or suggested cost to onboard in a way that sets the client up for change orders
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eServiceTicket
Our mobile-centric platform is designed to empower technicians of all expertise levels to communicate like top-tier professionals. Thanks to our "Least amount of taps" approach, service tickets, purchase orders, job descriptions, and parts details are handled with remarkable ease and efficiency, resulting in an unmatched outcome. The e-ServiceTicket App serves as a comprehensive solution, incorporating optimal features tailored to meet your unique requirements. Created by experts in field service, it simplifies detail management, ensuring quick and efficient operations. With eServiceTicket being a mobile-first solution, it leverages the capabilities of smartphones as all-in-one devices, delivering significant advantages. Additionally, the company web portal enables support staff to effectively oversee customers, jobs, and employees, while the administrative web portal allows company administrators to maintain control over their accounts seamlessly, enhancing overall operational effectiveness. This dual-portal approach ensures that both support and administrative tasks are streamlined, further improving service delivery and customer satisfaction.
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SnapSuite
All-in-one field service software. Automate and grow your business. You can improve customer service, manage projects, close more deals, and track the real-time progress of all your business's day-to-day activities. You can dispatch jobs directly to field workers or technicians via our mobile app, or send a text message to get real-time status updates. In one click, you can generate Microsoft Word quotes using your existing templates. Send related brochures and attach them automatically with quotes. With one click, convert quotes to Work Orders. Based on field worker updates and rules, automatically update the status of Work Orders. When stock levels are low, monitor them and automatically generate purchase orders. You can search for any document, quote or purchase order, by item number, status or job type, technician, or company, and view all related documents, notes, and job history in one place. No more duplicate orders or invoices.
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Pricing
Pricing Starts At:
$49.00/month/user
Free Trial:
Yes
Integrations
Company Details
Company:
Walkabout Software
Year Founded:
2003
Headquarters:
United States
Website:
www.walkaboutsoftware.com/home
Media
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Product Details
Platforms
Web-Based
Mac
Windows
Android App
iPhone App
iPad App
Types of Training
Live Training (Online)
Customer Support
Online Support
Business Hours
Walkabout Features and Options
Field Service Management Software
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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