VoIPTech Solutions Description

VoIP represents a sophisticated method of business communication that is particularly beneficial for contact centers. VoIPTech Solutions offers a comprehensive Voice Over Internet Protocol (VoIP) solution that serves contact centers globally. Our team of VoIP specialists aids in the efficient management of contact centers, enhancing the overall productivity of agents. We provide tailored VoIP solutions that are budget-friendly, encouraging start-up contact centers to thrive in a competitive landscape. With our services, you will experience seamless VoIP communication without the need for traditional phone lines, enabling effective remote management of your agents. VoIP technology is more economical than conventional communication methods, as it leverages internet protocols to create business connections across long distances. We deliver feature-rich VoIP services designed to ensure an effective contact center experience. Moreover, our VoIP offerings can be adapted based on the specific size and needs of your contact center, allowing for flexibility and scalability as your business grows.

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Integrations

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Reviews - 1 Verified Review

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ease
features
design
support
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Company Details

Company:
VoIPTech Solutions
Year Founded:
2017
Headquarters:
India
Website:
voiptechsolutions.in/solutions/contact-center-solution/

Media

VoIPTech Solutions Screenshot 1
VoIPTech Solutions Screenshot 1 VoIPTech Solutions Screenshot 2
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

VoIPTech Solutions Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

VoIPTech Solutions User Reviews

Write a Review
  • Name: Romarama K.
    Job Title: Digital Marketing Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Reliable and user-friendly VoIP service

    Date: May 14 2025

    Summary: VoIPTech has helped streamline our communication process significantly. It's reliable, easy to use, and perfect for small to mid-size businesses. We’ve seen improved call handling and customer engagement since adopting their service.

    Positive: The setup was straightforward, and the interface is intuitive. Call quality is consistently high, and the system integrates well with CRM tools. Their support team is responsive and helpful whenever needed.

    Negative: Would love to see more analytics and reporting features in the dashboard. Occasional UI lag when accessing older call logs.

    Read More...
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