Vistaprint Description
Vistaprint, a subsidiary of Cimpress, empowers small business entrepreneurs to craft professionally designed and contemporary marketing materials, providing them with a diverse range of products essential for projecting a polished and connected image. While we are widely recognized for our extensive history in printing business cards—having printed billions since our inception by Robert Keane in 1995—we have evolved to offer an even broader selection of customizable marketing solutions for small businesses. This includes immediate access to expert advice and support for those who seek guidance, as well as a user-friendly experience for customers who have a clear vision of what they need. By combining these resources, we enable our clients to easily create a unified and professional branding across all facets of their business, whether they are operating from a physical location, online, or while mobile. This capability allows them to enter any setting with assurance, stay competitive in their industry, and take decisive actions in real-time. Ultimately, Vistaprint is dedicated to helping small businesses thrive and succeed in today's dynamic market environment.
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Vistaprint Features and Options
Web to Print Software
Vistaprint User Reviews
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Lousy customer service Date: Aug 08 2025
Summary: Terrible customer service.I will never use this company again. Their online checkout system would not process my order for new business checks, for an unknown reason. I called customer service and they said it was because the address on the checks was not the exact same address for delivery (which makes sense for security purposes). But the only difference was, I had spelled out North for my street address.on the checks. But used the capital letter "N." on the delivery address. They said there was no way to simply change the "error" -- which wasn't really an error, it's just their computer could not recognize that even though they were slightly different, it is the same address (something a human being could have recognized, but not any humans at Vistaprint). They said I would have to reinput all of the information for the checks. Customer service was more than happy to just cancel my order as opposed to fixing the problem. Awful customer service! Terrible. And their reliance on computer programs to check customers out needs a major overhaul.
Positive: Not much. Vistaprint looks good on their website. But when you start ordering things and have a problem. Good luck getting any help.
Negative: Customer service is a joke (offshore call center).
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Check-out process is clunky.
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