ViewPoint Description
Transforming the genuine thoughts and emotions of individuals during their experiences into actionable insights can greatly enhance your organization. Our innovative smiley face surveys not only capture this feedback but also actively engage and motivate users to share their opinions. By collecting “in-the-moment” feedback, we achieve enhanced accuracy and improved response rates. Studies indicate that 86% of consumers are willing to spend more for a superior customer experience. Additionally, our fully customizable feedback kiosks serve as a consistent visual affirmation of your commitment to understanding customer sentiments. The simplicity of our customer feedback surveys makes it easy for users to express their thoughts about their experiences. Utilizing smiley face ratings provides participants with a quick and straightforward method to evaluate your service. Our interactive customer surveys are not only fully accessible but also deliver prompt results, ensuring that you are always in tune with customer needs. Furthermore, our push-button feedback surveys now come with both touch and touchless options to accommodate various preferences.
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Billing: Automate invoicing, manage payments, and generate financial reports effortlessly.
CRM: Build and nurture relationships with students, parents, and alumni through personalized communication and engagement tools.
Learning Management System (LMS): Create and deliver engaging online courses, facilitate collaboration, and assess student learning effectively.
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Alumni Management: Stay connected with your graduates
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SurveySparrow
A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
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Userback
Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development.
Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays.
Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates.
Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.
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Proteus
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Use Proteus to bring all project workflows together in one single view: clients, proposals, projects, invoicing, documents, inventory, and more- all in one place. Integrated with Microsoft 365.
Project teams can collaborate with remote access to timesheets, equipment details, project costs, work completion status, and other resources. Generate invoices and manage client information, and legal contracts from a unified platform. Proteus enables project managers to store documents centrally and streamline workflows, technical calculations, and other operations. Monitor metrics in real time and get full project control.
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Pricing
Pricing Starts At:
£75
Company Details
Company:
ViewPoint Feedback
Year Founded:
2001
Headquarters:
United Kingdom
Website:
www.viewpointfeedback.com
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Product Details
Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support
ViewPoint Features and Options
Customer Feedback Software
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
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