Verint Community Integrations

Experience a mobile and intelligent intranet designed to enhance collaboration and content management while empowering teams. With SharePoint, you can easily share and manage knowledge, applications, and content, enabling swift access to information and seamless collaboration within your organization. This platform provides dynamic and efficient team sites tailored for every project team, department, and division, allowing you to share files, data, updates, and resources effectively. Personalize your site to optimize your team’s workflows and collaborate securely with colleagues inside and outside the organization, regardless of whether they are using PCs, Macs, or mobile devices. Foster unity and keep your employees informed across your intranet, while promoting organizational efficiency through the shared use of resources and applications on home sites and portals. Create captivating communication sites to narrate your organization's story. Additionally, stay updated with personalized and targeted news through both the web interface and SharePoint mobile apps. With powerful search capabilities and intuitive methods for discovering information, you are only a click away from the resources you need. Every feature is designed to enhance user experience and drive productivity within your teams.

COZYROC's SSIS+ suite includes 270+ Data integration adapters, ETL components and tasks for developing ETL solutions with MS SQL Server Integration Services.

Founded in 2008, Unblu is Swiss company that provides financial institutions with the best technology to level up the digital experience of their customers. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate.

iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.

Kova excels at transforming every customer engagement into a productive experience. With our innovative software solutions, your contact center can significantly lower average handle times, access crucial speech analytics and customer sentiment insights, and gather important customer data to refine future interactions. Our platform also facilitates effective management of your call center workforce through strategic scheduling, practical training, and productivity-enhancing tools. Understanding the high cost of acquiring new customers, we prioritize the satisfaction of your existing clientele as a cornerstone of your business success. Kova’s recording solutions for contact centers offer a robust platform for comprehensive multimedia recording, assessment, and storage of calls. A user-friendly interface provides your team with seamless access to audio and screen recordings, quality assurance metrics, speech analytics, and more, equipping you with the essential information to retain your customers. Additionally, we utilize context-aware, dynamic customer surveys to gather feedback across various communication channels, ensuring a well-rounded approach to customer engagement. By leveraging these tools, your organization can create a more responsive and effective customer service environment.

Take control of your entire content lifecycle with Sitecore Content Hub, which offers a comprehensive solution for managing every facet of your marketing content across various channels. This integrated platform provides a centralized location for all your digital assets, media, product information, and other content types. Maximize the power of personalization while effectively managing the content that drives it. Utilize advanced artificial intelligence (AI) and machine learning for efficient content tagging and classification. The system works seamlessly with Sitecore's CMS and commerce solutions, ensuring a smooth user experience. You can plan, schedule, and streamline your content production process through a well-structured methodology. Say goodbye to the hassle of searching through numerous systems to locate the materials you need. Instead, consolidate all your marketing resources within a digital asset management (DAM) solution that perfectly integrates with your CMS. While a robust content management system (CMS) is essential, Sitecore® Experience Platform™ (XP) elevates your capabilities further by incorporating customer data, analytics, and marketing automation tools. This allows you to guide customers along their journey with tailored content that meets their unique needs and preferences, enhancing their overall experience. With these powerful tools at your disposal, your marketing efforts will become more efficient and impactful than ever before.