Eurekos
Learning management systems are good for training employees but often fail to address the unique needs of training customers & partners, as well as customers' customers & partners.
Eurekos is a leading European customer education specialist, offering innovative training software solutions for businesses and non-profit organizations with a need for external training, certification or accreditation.
Eurekos offers a complete set of tools to create and deliver training that cover the entire customer journey: before the sale, during onboarding and ongoing. Eurekos has everything for rapid onboarding, advanced certification, eCommerce, unlimited brand portals, complex organization structures and integrated content development all under the highest privacy & security standards (ISO7IEC 27001 & 27701). We are constantly reinvesting back into our software to bring our clients the most current features available on the LMS market.
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Sogolytics
Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems.
SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES.
SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
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FROGED
FROGED is a product success platform that helps companies improve their onboarding, provide proactive customer support and increase retention.
It was designed by SaaS for SaaS to nurture customers throughout their entire lifecycle resulting in reduced churn and higher engagement.
Using customer behavior segmentation, you can personalize the customer experience with product flows, knowledge base, email campaigns, in-app messages, a custom widget, live chat and more. You can also create A/B testing, NPS surveys and retargeting campaigns.
Put your CS team and agents in the drive seat with the ability to manage customer conversations, contact behavior and attributes in one place.
Our tech stack is adaptable with over 2K+ integrations including WhatsApp, Jira, Google, Zapier, Segment, Twilio, Facebook Messenger to name a few.
Explore FROGED's limitless possibilities with a 7-Day FREE TRIAL today.
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elevio
Elevio is a knowledge platform that allows companies to capture, deliver, measure, and develop their product knowledge.
We help teams grow and assist them in reducing their support load. Enterprise teams can also use our services to better manage their knowledge needs.
Give your customers contextual answers or give your support agents the right information as they need it. You can reduce support load, increase customer success, and create custom knowledge experiences that fit your product.
Is your team utilising Knowledge Centred Service (KCS)?
Hub allows your entire team to collaborate to ensure that your documents are accurate, up-to-date, and as detailed, as you need them to be.
It is based on user feedback and data analysis and serves as the backbone for user education.
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