Vello Reviews

Numerous veterinary practices face challenges when it comes to filling cancellations and open appointment slots, resulting in significant financial losses each month due to unutilized openings. Oliver's waitlist feature takes the hassle out of this process by automatically filling these calendar gaps without requiring any phone calls from clinic staff. By implementing online scheduling that seamlessly integrates with your practice management system, clinics can significantly minimize phone inquiries, thus offering clients a more contemporary and efficient experience. Both clinic personnel and pet owners are increasingly inclined towards texting for its ease and speed, allowing clients to receive prompt answers while enabling staff to manage multiple conversations simultaneously. Additionally, you can securely collect deposits through the booking process or via text, eliminating the need for phone calls to gather sensitive information. With top-notch encryption in place, you can trust that your client's data will remain confidential and protected. This innovative approach not only enhances operational efficiency but also elevates the overall client experience.