VIAVI Observer Platform Reviews

VIAVI Observer Platform Description

The Observer Platform serves as a robust network performance monitoring and diagnostics (NPMD) solution that effectively ensures the optimal performance of all IT services. As an integrated system, it offers insights into essential key performance indicators (KPIs) through established workflows that range from overall dashboards to the identification of root causes for service anomalies. This platform is particularly well-equipped to meet business objectives and address challenges throughout the entire IT enterprise lifecycle, whether it involves the implementation of new technologies, the management of existing resources, the resolution of service issues, or the enhancement of IT asset utilization. Furthermore, the Observer Management Server (OMS) user interface acts as a cybersecurity tool, enabling straightforward navigation for the authentication of security threats, the management of user access and password security, the administration of web application updates, and the consolidation of management tools into a single, central interface. By streamlining these processes, it enhances operational efficiency and supports organizations in maintaining a secure and effective IT environment.