VAANI Description

VAANI is equipped to handle all forms of communication. With these VAANI brings together the right resources and insights so that you can learn more, improve faster and adapt throughout your business cycle.

To improve your customer experience, you can drive amazing communications using an easy-to-understand technology. VAANI is the next-generation call center solution. It offers 360 degree communication, including phone, voicebot, email, IVR, and social media.

Cloud Contact Centers allow customers and agents to connect via multiple platforms, including mobile, desktop, email and in-app chat. VAANI provides a comprehensive solution that supports all industries. Our SaaS solutions give our customers the edge that they need.

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Company Details

Company:
Eureka Digitisation and Automation Services
Year Founded:
2021
Headquarters:
India
Website:
www.edas.tech/
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Product Details

Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Chromebook
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Live Rep (24/7)
Online Support

VAANI Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

VAANI User Reviews

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