Act!
Act! Advantage, a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform, is the culmination of nearly four decades of feedback. Every feature is designed to reflect how today’s SMBs run their businesses and helps them stay organized, attract new customers, and turn relationships into results.
Act! Advantage includes the largest injection of new functionality in Act’s history, broadening its footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
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CDK Global
CDK provides a unified, SOC 2-compliant dealership software solutions designed to simplify dealership operations, improve profitability and create a better customer experience across every department. Instead of relying on disconnected tools for Sales, Service, Inventory and Accounting, CDK brings everything together in one place through the CDK Dealership Xperience Platform.
CDK offers six connected suites inside the Dealership Xperience Platform, each one solving for a specific area of dealership operations:
• Foundations Suite: Ideal for enterprise and multistore dealers, this suite delivers advanced Accounting, DMS functionality, centralized management and CDK SimplePay for smooth deal workflows.
• Fundamentals Suite: Created for independent dealerships and smaller franchise operations, the Fundamentals Suite offers streamlined core tools with the same data connectivity as the Foundations Suite.
• Vehicle Inventory Suite: Uses AI and real-time market insights to help dealers source, price and manage inventory more effectively and profitably.
• Modern Retail Suite: Combines CRM, Digital Retailing and F&I workflows so customers can start buying online and complete the process in the dealership without rework.
• Fixed Operations Suite: Supports Service and Parts departments with communication tools like video and texting, accurate estimates and to-the-penny Service pricing.
• Intelligence Suite: Brings advanced analytics, forecasting and performance visibility across departments so decision-making is faster and more data-driven.
Dealers choose CDK for its ability to connect once-separate systems, support day-to-day operations, and provide measurable improvements in efficiency, profitability and customer satisfaction.
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Mercury Office
Mercury Office is an advanced travel agency database meticulously crafted with the needs of travel agents at its core. Front office personnel will find it remarkably straightforward to establish customer booking files, monitor payments, and dispatch welcome home letters. At the same time, back office teams can efficiently oversee supplier payments, manage bank reconciliations, process staff salaries, and analyze the company's profitability. One standout aspect of Mercury Office is its entirely web-based platform, which ensures accessibility from any location around the globe while safeguarding your data with top-notch security. This system has been developed in collaboration with actual front office travel agents, ensuring that every component of Mercury is user-friendly. Additionally, its robust reporting engine equips back office administrators with all the tools necessary for tasks ranging from reconciliation to managing supplier payments, facilitating a seamless administrative experience. Ultimately, Mercury Office enhances operational efficiency, allowing travel agencies to focus more on serving their clients effectively.
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teenyoffice
Teeny Office is a CRM-Customer Relationship Management software specifically crafted by travel agents in response to the limited choices on the market. The burden of managing separate software for tasks such as database management, email marketing, accounting, and invoicing can be overwhelming, and there is a lack of a comprehensive solution. Teeny Office addresses all these requirements within a single, unified platform. This cloud-based tool is tailored for travel agencies, host agencies, and independent travel professionals alike. It offers a variety of functionalities including sales reporting, invoicing, marketing, database management, and commission reporting for both individual and multiple vendors, along with cruise invoices. Recognized as a leader in travel agency technology, Teeny Office streamlines communication throughout the sales process with automated notifications for deposits, final payments, and even special events like bon voyage and welcome home messages. Additionally, it includes features for automating notifications related to Disney trips, ensuring that clients remain informed throughout their journey.
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