UrbanBuz Description

Consolidate all customer interaction points into a single, comprehensive platform using our robust API. Seamlessly connect both online and offline experiences, integrating customer service into the overall customer journey and beyond. Specify the types of data to gather based on brand and channel to ensure that only pertinent information related to customer interactions is collected. Each customer is provided with a personalized microsite, allowing them to access their history, vouchers, offers, benefits, and update their profiles effortlessly. Enable customers to securely access their data from anywhere at any time, ensuring convenience and trust. Monitor the number of new customers who have registered, categorized by country, brand, branch, and channel. Establish key performance indicators for your staff to associate customers with transactions and observe their progress in real-time. Analyze comprehensive demographics of your customer base by country, brand, and branch using the collected data, which will enhance your understanding of customer behavior and preferences. This approach not only streamlines operations but also fosters stronger relationships with your customers by making their data readily accessible and actionable.

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Pricing

Pricing Starts At:
$150.00/month

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
UrbanBuz
Year Founded:
2012
Headquarters:
United Arab Emirates
Website:
www.urbanbuz.com

Media

UrbanBuz Screenshot 1
UrbanBuz Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Online Support
Business Hours

UrbanBuz Features and Options

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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