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Uber Eats Description

Numerous users of the Uber Eats app might be looking for dining options in your vicinity. By collaborating with Uber Eats and listing your restaurant on their platform, you can connect with these potential customers effectively. When a user discovers your restaurant, they can place an order via the Uber Eats app, which your restaurant then accepts and prepares. Afterward, delivery personnel associated with the Uber platform collect the order from your establishment and take it to the customer’s location. If you have multiple locations, you could potentially become an Uber Eats partner and start processing orders within just a few days! Initiating this process is as simple as signing up through our website. We look forward to hearing from you soon! The pricing structure for Uber Eats comprises two components: an initial activation fee that includes a welcome kit, a tablet, restaurant software, and a professional photo shoot, along with a service fee that is a percentage of each order made through the app. Interested in learning more? Reach out to us for additional information!

Integrations

Reviews - 22 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Uber
Year Founded:
2009
Headquarters:
United States
Website:
www.ubereats.com/restaurant

Media

Uber Eats Screenshot 1
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Customer Support
Online Support

Uber Eats Features and Options

Food Delivery Software

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program
  • Name: Anonymous (Verified)
    Job Title: Office Administrator
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Food Delivery App!

    Date: Oct 14 2021

    Summary: My overall experience with Uber Eats is great. I like all of the functionality of the app, as well as its ease of use and nice design.

    Positive: I like how user friendly the app is. It's very intuitive, and all around easy to use. I also like the discounts American Express gives when you connect your card. I also like the help feature if there is a problem with your order, it has worked pretty good for us. I also like that it saves recently used addresses if you get deliveries at more than one location.

    Negative: There isn't anything I would change at this point with the app.

    Read More...
  • Name: Areeqa H.
    Job Title: DevOps Engineer
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best customer support.

    Date: Jul 24 2021

    Summary: Overall, Uber Eats is one of the best food ordering applications designed in a simple way, so it can be used by anyone without any hassle.

    Positive: - Uber Eats is an easy-to-use application that can be used by anyone because of its user-friendly user interface and simple layout.
    - The customer support is superb at solving problems.
    - The order can be track live with GPS.

    Negative: - The live tracking feature of the application does not work properly sometimes.

    Read More...
  • Name: Pranshu S.
    Job Title: Intern
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great

    Date: Nov 30 2020

    Summary: UberEATS has collaborated with select cafés to offer assistance. This incorporates cafés who may not give the conveyance benefits in any case. It's ideal to have the option to eat a food dish you may have needed to head to and plunk down for.

    Positive: Besides perhaps bringing a lift down steps, and strolling to the walkway where the conveyance individual is stopped, you don't need to move the slightest bit. This is incredible particularly for working experts who may have a bustling workday and neglected to bring a lunch.

    Negative: I can't help thinking about what amount of time it would have required for my food to show up on the off chance.

    Read More...
  • Name: Rahul M.
    Job Title: Intern
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good online food order system

    Date: Nov 23 2020

    Summary: Uber Eats is a really fast food delivery system and has a good interactive interface. It's quite secure and had great offers for the customers. I have used to for a long time and never faced any issue related to my orders.

    Positive: Easy to use and very fast service.
    Good customer experience.
    Super fast and on-time delivery.

    Negative: Extra charge due to weather and they don't return money if the product is wrong.

    Read More...
  • Name: Ayush S.
    Job Title: Student
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Honest

    Date: Nov 12 2020

    Summary: I will give a 4 star rating because it's like an angel in disguise for hostellers plus the service provided is also very good.

    Positive: The one thing I like the most about Uber Eats is that they are very honest and loyal. Their employees are very genuine and friendly.

    Negative: They don't return the product if the product is wrong or destroyed.

    Read More...
  • Name: Aqeel A.
    Job Title: Student
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great food ordering app.

    Date: Jul 09 2020

    Summary: Uber Eats was one of the first food delivery app that came to my locality. And it has always been my goto app for ordering food to my home and workplace. However the offers didn't last much.

    Positive: - Uber Eats is available in a wide range of restaurants.
    - Easy to use application.
    - Super fast delivery.
    - Great customer service.

    Negative: - Extra charges due to unfavourable weather conditions can be too high.
    - Less offers compared to it's competitors.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Business Analyst
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Ubereats - Review

    Date: Jun 19 2020

    Summary: I have used uber eats for so long in India. It is one of the best applications which provide great service and 100% satisfaction. You can order daily meals which can provide for 1 person also. On an overall level uber has maintained its world-class service in the food delivery domain has well. Sad to see that there are no uber eats in India anymore. I will try it out whenever I get a chance to go abroad.

    Positive: (+) Easy to use and very interactive interface.
    (+) Deliveries are very fast, the packaging is very good.
    (+) The application runs very smoothly.
    (+) You can contact the rider within the application without revealing your mobile number.
    (+) Inbuilt text option
    (+) The best thing in uber is support, the service is very fast and seamless.

    Negative: (-) Less number of restaurants compared to its competitors.
    (-) Promotions are also less.
    (-) Surge at times of bad weather can be too heavy.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Business Development
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Convenient and Easy

    Date: Jun 06 2020

    Summary: I think it’s a great way to get food delivered in a quick, easy and convenient manner. Was fun work too!

    Positive: I used to work as a deliverer and I loved it. It was easy, fun, the app was convenient and dependable.

    Negative: It’s only accessible in bigger cities and not smaller municipalities.

    Read More...
  • Name: Chet N.
    Job Title: CEO
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy way to order

    Date: May 04 2020

    Summary: Overall I use it to place orders for food when I'm unable to go somewhere so I can make sure I still eat.

    Positive: Easy way to order food and have it delivered to you. It is also widely used so there are a lot of options.

    Negative: The interface was a bit confusing at first but it's gotten better.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good food at good times

    Date: Apr 10 2020

    Summary: It's a very good online food delivery platform. Had a great experience with Uber Eats. I used to order every now and then.

    Positive: Quick and on-time delivery.
    Neatly packed and very good service.
    Delivery boys are polite.
    Reasonable prices with quality food.

    Negative: Sad that Uber Eats has now been discontinued in India.

    Read More...
  • Name: Cherishnav G.
    Job Title: Student
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Uber Eats

    Edited: Apr 10 2020

    Summary: Over all Uber Eats is very useful. It provides regular offers to its customers, very attractive user interface.

    Positive: Super Fast Delivery
    Trusted partner
    Ontime delivery
    Friendly delivery partners
    User friendly operations

    Negative: Some technical issues
    Not available in all the city's

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Talent Acquisition Partner
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Food Available at Your Fingertips

    Date: Aug 06 2022

    Summary: Overall, if you are willing to spend a lot more money for your meals to have them sent to you I would say Uber Eats is the place you should go.

    Positive: If you are busy during your work day or stuck at home with a sick child it is nice to order a meal that can be sent to your home.

    Negative: Very expensive. I am still at the point of life where it is worth my time to go pick up food instead of paying almost double what the food is just to have someone deliver it to me.

    Read More...
  • Name: Samantha H.
    Job Title: Digital Marketing Specialist
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good App, lots of Fees

    Date: Feb 12 2022

    Summary: Overall, I am thankful for the ease that Uber Eats provides to getting access to meals. They offer such a variety.

    Positive: Provides such easy access to various local restaurants. The convenience that Uber Eats provides with their many drivers is incredible.

    Negative: Uber Eats has to many fees for their services. I understand that it helps the drivers be paid, but there should be another way to account for that.

    Read More...
  • Name: Minhaj B.
    Job Title: Dog Trainer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Anytime , Anywhere

    Date: Jun 23 2021

    Summary: You can solve your midnight craving with Uber Eats.
    It has a big restaurant base.
    The application works amazing all the time.
    One can use it without any difficulty.

    Positive: You can get your favorite food at your doorstep in one click.
    I have been using it due to my work hours, and I can get food anytime I want.
    Nearly all restaurants are on Uber Eats making it best place to buy.
    You can pay for it via cash or card.

    Negative: You cannot order food from long distance.
    You may get an order very late.

    Read More...
  • Name: Moses M.
    Job Title: Digital Marketer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My Experience With Uber Eats

    Date: Feb 28 2021

    Summary: With UberEats, it is all about convenience and getting meals when we need it. Since implementation, it is now easy to order meals for the team anytime and the tool has been amazing especially during the Pandemic.

    Positive: Setting Up Uber Eats is easy.
    It is straightforward to use and order from your favorite restaurant.
    Tracking delivery is enabled.
    Both cash and card payment possible.

    Negative: Sometimes there are delivery delays which causes inconveniences.

    Read More...
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