UNIVERGE BLUE Description

UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives.

Key Components:
- CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features.

- ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience.

- EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications.

- MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities.

- SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality.

- CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps.

- CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.

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Pricing

Pricing Starts At:
$19.40/User/Month
Pricing Information:
Month-to-Month, 1-Year, 3-Year, and 5-Year Terms are available.

Integrations

API:
Yes, UNIVERGE BLUE has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
NEC Corporation
Year Founded:
1899
Headquarters:
Japan
Website:
univergeblue.com
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Media

Play Video All-in-one Cloud Communications & Collaboration EXTEND API Integration Platform CONNECT (UCaaS) ENGAGE (CCaaS) NEC UNIVERGE BLUE Cloud Services Access via Desk Phone, Mobile, and Desktop Applications
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Product Details

Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Chromebook
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

UNIVERGE BLUE Features and Options

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

UNIVERGE BLUE Lists

UNIVERGE BLUE User Reviews

Write a Review
  • Name: Bill M.
    Job Title: Managing Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Not Worth It!

    Date: Mar 30 2023

    Summary: We are trying our best to prematurely end our 5-year contract. The dealer is good to deal with. Univerge Blue Connect is incredibly weak. There is nothing we like about it. I have changed all business correspondence to show my personal cell number rather than the unpredictable, and wonky Blue Connect number. Extrication from our contract is highly desirable. Suggest all avoid.

    Positive: The dealer is excellent. They are responsive and pleasant. Too bad they are stuck marketing a weak product.

    Negative: For the money we spend each month, the value isn't there. People call us and the phone doesn't ring. Call quality is spotty with lagging and echo often happening. The app--both desktop and phone--is awful.

    Read More...
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