Twenty Description

Twenty is an innovative open-source customer relationship management (CRM) platform that serves as a contemporary alternative to conventional solutions like Salesforce. Released under the GNU General Public License (GPL), it empowers users to take control of the software and tailor it to their specific business demands. Among its standout features are contact management, opportunity tracking, task creation, and a timeline view for documenting notes and activities. With a strong focus on simplicity and ease of use, the platform integrates keyboard shortcuts and search capabilities to enhance navigation efficiency. Additionally, a vibrant community of developers supports Twenty, fostering collaboration and ongoing enhancements, ensuring the CRM adapts to meet the evolving needs of its users. This commitment to user-driven development makes Twenty a compelling choice for businesses seeking a flexible CRM solution.

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Pricing

Pricing Starts At:
$9/user/month
Pricing Information:
Free open source version also available
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Twenty has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Twenty
Year Founded:
2023
Headquarters:
United States
Website:
twenty.com

Media

Twenty Screenshot 1
Twenty Screenshot 1 Twenty Screenshot 2
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Product Details

Platforms
Web-Based
On-Premises
Types of Training
Training Docs
Customer Support
Online Support

Twenty Features and Options

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Twenty User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: COO
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Twenty CRM review

    Date: Nov 19 2024

    Summary: Twenty CRM strikes the perfect balance between power, flexibility, and affordability. It’s an excellent choice for businesses looking for a highly customizable and open-source solution that doesn’t break the bank. Though it might require a slight learning curve for some, the long-term benefits far outweigh the initial effort. Highly recommended for teams ready to embrace the potential of open-source CRM!

    Positive: Twenty CRM is a game-changer for businesses seeking an open-source CRM solution. Its intuitive interface makes onboarding quick and straightforward, even for non-technical users. The customization options are endless, allowing teams to tailor workflows, data fields, and integrations to match their unique needs. The active open-source community behind Twenty is incredibly supportive, regularly rolling out updates and offering assistance. The platform’s pricing (free!) is unbeatable, making it ideal for startups and small businesses.

    Negative: While Twenty CRM shines in flexibility, its extensive features can be overwhelming for users who prefer a more straightforward setup. Initial setup might require some technical expertise, especially for customizing advanced workflows or integrating with third-party apps. Additionally, while the community is active, official support could be improved with faster response times for troubleshooting.

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