TrustRadius Description

TrustRadius serves as a platform for reviewing business technology, focusing on enhancing content quality and maintaining data integrity to assist buyers in making informed decisions through honest and insightful evaluations. Additionally, we empower vendors to effectively leverage their customers' authentic feedback. To ensure the credibility of reviews, every contributor goes through a multi-step verification process, guaranteeing that only real product experiences are displayed. We maintain a strict policy against selling leads or offering paid placements, ensuring that vendors cannot manipulate outcomes in any way. Each review undergoes thorough examination by our Research Team to confirm its quality, detail, and depth prior to publication. On average, our reviews consist of over 400 words, providing comprehensive insights into each product. Ultimately, our commitment to transparency and authenticity fosters trust among users and vendors alike.

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Pricing

Free Version:
Yes

Integrations

View Integrations

Reviews - 4 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
TrustRadius
Year Founded:
2012
Headquarters:
United States
Website:
trustradius.com

Media

TrustRadius Screenshot 1
TrustRadius Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

TrustRadius Features and Options

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

TrustRadius Lists

TrustRadius User Reviews

Write a Review
  • Name: Aman V.
    Job Title: Senior Software Engineer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good peer review platform

    Date: Aug 05 2020

    Summary: TrustRadius is one of the better review platforms and provides detailed genuine reviews. It has great customer support that inform and guide you in every step.

    Positive: Detailed review process with lots of queries
    Good clean website interface
    Lots of genuine reviews via Linked In profiles
    Good customer service with regular mail notifications

    Negative: Very less review invites
    Too strict moderation, asks a lot of details

    Read More...
  • Name: Saleemi S.
    Job Title: Teacher
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    One of the best B2B service

    Date: Jan 21 2021

    Summary: Overall TrustRadius is good service for technology related people and provides a healthy help in buying decisions.

    Positive: TrustRadius is a good source to find out best suitable business software and tools and buyers get a clear and detailed insights about the products through real users experience based reviews, which make the tech buying decision easy.

    Negative: Listings are limited and review sources data is not so big as other similar services as SourceForge and others have.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Software Developer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Review website with good potential

    Date: Jun 20 2020

    Summary: TrustRadius is a good website for both buyers & sellers. You can find large numbers of verified reviews here. It has good layout & easy to use interface but the quality check on reviews must be increased.

    Positive: Decent User Interface.
    Large catalog of software reviews.
    Reviews are elaborated & moderated.
    Verified users via LinkedIn.
    B2B insights for buyers.

    Negative: Customer service can be more responsive.
    Many reviews are unoriginal & often irrelevant.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: COO
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Not responsive for vendors

    Edited: Feb 16 2020

    Summary: There's a lot of software review sites out there. Not sure we need another one that's unresponsive and has miscategorized software.

    Positive: Not much to like. I guess the color scheme of the website is nice.

    Negative: They miscategorized our product and allowed it to collect reviews and ratings in the wrong category. Then once we notified them that our product was miscategorized, weeks passed and they still did not move our product into the correct category as of the time of this review, even though they said they would look into it. Their vendor dashboard isn't very intuitive either. Hard to tell if your changes have saved or not.

    Read More...
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