Podium
Podium is a comprehensive AI-driven platform designed to streamline lead management and customer communication for businesses, currently serving more than 100,000 customers. Its flagship feature, the AI Employee, guarantees round-the-clock engagement with leads, enabling faster responses that translate into higher conversion rates and increased sales. Businesses benefit from a unified dashboard that merges calls, texts, payment requests, and bulk messaging to nurture prospects and drive repeat business effectively. Podium’s intelligent automation handles customer inquiries seamlessly across all communication platforms, ensuring consistent and accurate messaging. The company has gained industry acclaim, appearing on Forbes’ Next Billion Dollar Startups, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium enjoys backing from top investors such as Accel, Summit Partners, GV, and Y Combinator. Its platform empowers businesses to build lasting customer relationships through efficient, AI-enhanced communication. Podium continues to innovate, helping companies scale their lead conversion efforts globally.
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Birdeye
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Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
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ProvenExpert.com
ProvenExpert makes it easy to combine all your reviews (quantity, overall score) into one place in just a few clicks. Use our industry-specific survey templates to get the feedback you need. You can adapt them to suit your needs. Survey analytics allows you to see how satisfied customers are. Publish reviews and ratings on your company profile. This can be integrated into search results for your website. You have complete control! Attracting new business has never been easier!
Customer reviews can boost your business. ProvenExpert.com is used by more than 205,500 entrepreneurs, freelancers, and large businesses.
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ReputationStacker
ReputationStacker is a powerful automated tool designed to enhance customer engagement by generating more reviews and feedback, ultimately benefiting your business growth. Simply input your customer details into the user-friendly dashboard, and the system will dispatch an email or text with a brief survey to gather their thoughts. It smartly pinpoints satisfied customers, directing them to your preferred online review platforms to share their positive experiences, while providing a private channel for dissatisfied customers to communicate their concerns, allowing you to address issues directly. With its review monitoring feature, you will receive alerts whenever new reviews are posted across various platforms, all conveniently tracked in your dashboard for streamlined reputation management. Additionally, the Review Stream widget enables you to prominently display your top reviews on your website, further enhancing your online presence. You also have the option to configure the system to automatically disseminate positive reviews across your social media accounts, amplifying your brand’s visibility and credibility. This comprehensive approach ensures you effectively manage and elevate your business's online reputation.
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