TrustAnalytica Description

TrustAnalytica offers the best online interaction solution for helping businesses grow and be found online.

TrustAnalytica offers a comprehensive business toolkit that can be used to help businesses deliver exceptional customer experiences and retain customers with modern technologies.

TrustAnalytica is used by every company, large and small, for internet marketing and reservations, connecting with prospects and customers, and conducting research surveys.

TrustAnalytica helps you build your online reputation through automatically generating reviews. TrustAnalytica's reputation-management system sends consumers a text message and a link. It takes only seconds for them to submit reviews. Do not wait for more reviews, instead get out there and obtain them.

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Pricing

Pricing Starts At:
$49 per month
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, TrustAnalytica has an API
View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
TrustAnalytica
Year Founded:
2019
Headquarters:
Canada
Website:
trustanalytica.com
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Media

TrustAnalytica Screenshot 1
TrustAnalytica Screenshot 1 TrustAnalytica Screenshot 2 TrustAnalytica Screenshot 3
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Product Details

Platforms
Web-Based
Windows
Mac
Linux
Chromebook
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

TrustAnalytica Features and Options

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Local Marketing Software

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

TrustAnalytica User Reviews

Write a Review
  • Name: Jamie C.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    TrustAnalytica review

    Date: Feb 11 2023

    Summary: I’ve contacted “customer support” about this. No response. Complete scam. Allowing fake reviews on a company profile, charging the company money to address them and then still not allowing the reviews to be addressed. Completely fraudulent.

    Positive: N/A.

    Negative: I am the owner of a small business. I had a disgruntled past client go on TrustAnalytica and make multiple fake accounts with multiple fake 1 star reviews. When I went to address these reviews, TrustAnalytica wouldn’t allow me to do so without paying a fee. Once I paid the fee it still wouldn’t allow me to address the multiple fake reviews because they weren’t real reviews from Google. I even tried to respond to the reviews publicly and still would not let me do so.

    Read More...
  • Name: Lucy R.
    Job Title: Digital marketing manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for multiple location management

    Date: Mar 02 2023

    Summary: Overall great experience, especially money-wise! I checked different products before I subscribed with TrustAnalytica, and honestly did not see any difference, except the price. Similar products with Birdeye cost $250, and TrustAnalytica charged me only $49. Yes it's a bit slow but works perfectly.

    Positive: Great product, simple, easy navigation, and user friendly. I use it to manage my clients' multiple locations. I run a small digital marketing agency. I use SMS marketing frequently, as well as online booking and review requests. Everything is automated, but at the same time personally customized. I like it so far.

    Negative: They have a lot of updates, and the system is sometimes slower than I want.

    Read More...
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