TripMaster Reviews

Summary: I will rate this software a 9 out of 10 it makes managing of my business production. The program cuts down on admin time by 3 hours.

Positive: I like the ease of the program, I can create daily schedules in minutes and create billing reports in record time. The customer service is wonderful, they respond within minutes. The ongoing training is a plus and I enjoy the monthly webinars.

Negative: More NEMT Brokers should use the service, I wish you can manage the program from a cell phone

Summary: Very happy with the people I have met within the organization. I enjoy using the product. I believe they are growing with the additions of other companies added into the fold.

Positive: The price point of their product is unmatched. They continue to try and improve the current product.

Negative: At times when adding a new function, it can be a bit messy going back and forth within the program. It will work itself out with the practice of using it.

Summary: Great product once you learn it. Support isn’t that great. But overall it’s still a great product to use. It is very user friendly and easy to maneuver.

Positive: Makes scheduling much easier, and moving trips around in the system is very easy. There are lots of reports you can run to covering about any aspect of your business.

Negative: If you use Access2care there is several issue with there billing. I have made multiple calls to TripMaster. But they have never been able to fix the issues. The rep always promises a call back but we never receive it.