Tremendous Reviews

Summary: I work at a market research company. In my team, we use Tremendous to reward our good quality respondents.

Positive: It is easy to use. You can create templates for each reward type and select the eligible countries.
It makes it even easier as the template can be automatically translated by Tremendous depending on the respondents' country.

Negative: Not all countries are eligible for rewards, so far. And not all denominations.

Summary: Overall, this is a great website for people looking to send rewards with very little barriers or fees preventing them from doing it at scale.

Positive: The Tremendous interface had nearly zero barriers for entry when it came to adoption. It was quick to get our company setup with an account, the fees are reasonable, and the interface is extremely easy to learn/use. Active campaign management is very intuitive and internal account management has been a breeze.

Negative: We had issues in our initial setup because our company operates under two different names and the sign-up caused an issue with verification but that could have been an internal error.

Summary: Great experience overall, would recommend to folks since doesn't require specialized setup and custom emails are great

Positive: Easy to use UI, Very simple set-up for a first time user that allows easy learning curve, good analytics

Negative: The reporting can be improved in terms of seeing how many rewards were actually cashed in

Summary: Great platform with great features. Have not found a more straight forward way to send compensation for research which allows the recipient the freedom to choose their reward and give them some agency in the process.

Positive: Tremendous is incredibly easy to use as a sender, with clear fields for entering recipient information. My entire team uses the platform to manage participant compensation for our research, and it’s been the most effective solution we’ve found. We’ve never received any complaints from recipients, and the built-in tracking system makes it simple to stay organized and account for costs across projects.

Negative: At first, changing the currency did not come intuitively, but I have since figured out how to toggle between currencies when we do international research. Certain countries will have limited reward options. Some users may receive the reward in spam/junk, so you will have to follow up with them to check, as they may assume you didn't send it.

Summary: This has been a little revolution in how we manage the follow up of our user tests. And end-users are very happy to be able to chose where to spend their reward. The amount of shops where to redeem the vouchers is impressive.

Positive: Very convenient to be bale to send incentive in batch to multiple users after a specific study. We went from a very manual process of buying local gift cards on by one, to a single tool allowing to do batches of incentives in multiple countries

Negative: As a basic user, not managing the account or the balance, I only see advantages in the tool. I haven't encountered any issue since we started using it.

Summary: Overall its a straightforward tool that does what it needs to do. It hasn't let me down yet, and with the pricing its a no brainer.

Positive: Makes it really easy to provide incentives for ux research. Available in Zapier so I can build automations around it. Built in fraud controls for peace of mind. Multi-country and currency support for our non US customers. Also, did I mention its FREE??

Negative: When we wanted to switch to a tool that integrated with Tremendous, we weren't able to transfer over our balance, which makes sense but would have been a delight. The virtual visa gift cards expire pretty quickly, but if you reach out to support they can sometimes help you out.

Summary: Overall, this is the best platform hands down! We are very pleased with all Tremendous has to offer.

Positive: It’s user-friendly, reliable, and works globally without tech barriers. My team can send rewards in minutes with no spreadsheets, no printing gift cards, no headaches. Recipients love the clean emails, wide selection, and instant delivery that integrates right into Apple or Google wallets.

Support is outstanding, payments always go through, and tracking tools keep everything transparent. Tremendous saves us time, money, and stress, while making us look good to employees, vendors, and partners.

Quick, flexible, trustworthy. We highly recommend!

Negative: No cons at all! We have been using this platform for almost a year and have never had any issues at all.

Summary: We’ve been using Tremendous for over a year to distribute research incentives, and it’s become a core part of our workflow. The platform simplifies what used to be a time-consuming process, and the speed and flexibility of reward options are a major plus. While email delivery issues can cause some friction, the overall experience is efficient and reliable. I’d recommend it to any team—academic or corporate—looking to streamline their rewards system without sacrificing customization or control

Positive: - Wide reward variety: From gift cards to prepaid options, it’s easy to match participant preferences.
- Fast delivery: Rewards are sent almost instantly, which keeps our research timelines on track.
- User-friendly dashboard: Managing campaigns and tracking redemptions is intuitive.
- Scalable for teams: Works just as well for small pilot studies as it does for larger institutional projects.

Negative: Email delivery hiccups: Occasionally, reward emails don’t reach recipients, requiring manual follow-up and extra coordination.

Summary: Rewards are virtually instant and work every time you distribute them. Great incentive for questionnaire respondents.

Positive: Distributing rewards to a large number of people done with ease multiple times after setting up once

Negative: Only 1 entry can be made at a time; could be at least 3 entries.

Summary: Really solved a problem for us to make thousands of transactions seamlessly, with no real charge. Just top up and away you go!

Positive: The setup was quick and straightforward, making it easy to enable payments to participants globally, it's really a no fuss platform with great anti-fraud features.

Negative: The lack of the option for an official invoice since we are only allowed to pay via credit card since our HQ is located in Singapore

Summary: Overall, I would recommend Tremendous for sending out incentives. Also, it is currently one of the rare apps that has a no fee (surcharge) on top of bank wires.

Positive: We use Tremendous for sending out incentives to our research participants (we are a B2B, SaaS company).
Tremendous is extremely user-friendly; you can send awards with just a few clicks. Additionally, setting up email templates is easy, and there is a variety of incentive options to choose from. The support team is also extremely responsive.

Negative: The only thing I'm not so happy about is tracking analytics regarding the claimed rewards. There is no option to see if the reward is claimed by a specific receiver, hence no option for a refund.

Summary: In summary, Tremendous offers a robust platform for managing reward distribution with great ease and flexibility. Despite its minor drawbacks, such as the email sending limitation and cumbersome data exporting, the platform's benefits significantly outweigh its cons. For organizations looking to streamline their reward processes, Tremendous remains a highly recommended choice, provided that these aspects align with their operational needs.

Positive: Engaging with Tremendous is a breeze, thanks to its intuitive and straightforward design. Setting up campaigns is quick and easy, allowing users to focus on strategic initiatives rather than getting caught up in administrative tasks. The ability to create a diverse range of campaigns tailored to specific needs is incredibly beneficial. A standout feature of Tremendous is its automated workflow capability, which automatically sends gift cards. A standout feature of Tremendous is its automated workflow capability, which automatically sends gift cards.

Negative: One of the more frustrating limitations is the ability to send a gift to an email only once via the workflow. While I understand this is a security measure to prevent misuse, it can be restrictive and require additional steps to address if duplicates are needed. Exporting data from the platform can be cumbersome at times. The process isn't as streamlined as it could be, which can slow down analysis and reporting tasks that rely on up-to-date information.

Summary: After nearly 2 years of daily use and almost 90,000 rewards issued, I have nothing but good things to say about Tremendous. The support team is quick to respond to questions or escalations and Tremendous continues to improve the experience and add value to the product as time goes on.

Positive: - Easy to create custom fields for detailed reporting
- Easy to upload csv for bulk processing
- Easy to setup order approvals to minimize risks
- Responsive customer service

Negative: - Lack of rich formatting options to setup reward emails & redemption page.

Summary: Excellent tool, people can get what they like best and they can even use it around the world. Great tool, definitely would recommend!

Positive: You can send rewards to people from all over the world and they get to pick what fits best for them. You can write down the name and email of the person and that’s it. People can load the card on Apple Pay

Negative: It doesn’t show the amount available easily, and people ask were they can look for it.

Summary: Overall, I don't know a better platform for sending gift cards than Tremendous. Super easy, sleek design, great API, and nice user experience.

Positive: Tremendous is a great choice for a gifting platform. I love how it supports a huge range of options, which allows us to support our customers worldwide, in many different locations.

The API is awesome and allows us to integrate it into all of our different systems.

Negative: I find the pricing to be a bit high for allowing customers to send gift cards to Venmo, PayPal or bank accounts. I wish they also supported cryptocurrency payouts.