Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Robin by Atera
Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.
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Microsoft Security Copilot
Empower your security teams to uncover concealed patterns, strengthen defenses, and react to incidents more rapidly with the innovative preview of generative AI.
In the midst of an attack, the intricacies can prove costly; therefore, it’s crucial to consolidate data from various sources into straightforward, actionable insights, allowing for incident responses within minutes rather than prolonged hours or days.
Process alerts at machine speed, detect threats early on, and receive predictive recommendations to counteract an adversary's next move effectively.
The gap between the demand for skilled security professionals and their availability is significant. Equip your team to maximize their effectiveness and enhance their skills through comprehensive, step-by-step guidance for risk mitigation.
Interact with Microsoft Security Copilot using natural language queries and obtain practical answers that can be implemented immediately.
Recognize an active attack, evaluate its magnitude, and receive remediation steps based on established tactics drawn from actual security scenarios.
Furthermore, Microsoft Security Copilot seamlessly integrates insights and data from various security tools, providing tailored guidance specific to your organization’s needs, which enhances the overall security posture.
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JellyJelly
JellyJelly is a groundbreaking platform aimed at transforming the experience of social media video chatting by enabling users to extract clips from their conversations, transcribe them, and share the content seamlessly on platforms like Instagram, X, LinkedIn, and TikTok. The platform features functionality akin to FaceTime for initiating video chats, incorporates a dual camera for in-person interactions, and allows users to post videos without the need for editing, thanks to its automatic captioning and summarization capabilities. Users can conveniently export their video chats for sharing on their preferred social media applications, making content distribution easier than ever. Additionally, JellyJelly boasts a dynamic feed where users can showcase their creations, known as "jellies," to gain more visibility while earning JellyCoin rewards and tips, thereby nurturing a vibrant community atmosphere. Currently in early access, the platform invites interested individuals to join the waitlist, providing them an opportunity to start creating and sharing their own jellies. This innovative tool not only enhances social interactions but also encourages creativity and engagement among users.
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