• Name: Penny B.
    Job Title: Finance Manager
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Brilliant Service!

    Date: Aug 17 2023

    Summary: As above, this is quick, efficient and easy to use. We have 800+ members that are a part of our company and we use TextMagic to make contact with them all.

    Positive: Easy to use, quick and efficient. You can send a text to multiple people at once which really saves time!

    Negative: None - never had any issues with text magic or their services.

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  • Name: Peter P.
    Job Title: CEO
    Length of product use: 1-2 Years
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    TextMagic - So Easy to Use

    Date: Jul 27 2023

    Summary: Such an easy platform to use and very intuitive. I'm not a heavy user and only use the platform once in a while but I highly recommend it.

    Positive: The platform is simple to navigate. It's straightforward uploading cell numbers, creating and list and go!

    Negative: Honestly, there is nothing I can say should be improved.

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  • Name: Aaron M.
    Job Title: Managing Director
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Invaluable

    Date: Jul 07 2023

    Summary: Very happy and use for multiple businesses - will continue to recommend to others and use daily for all companies.

    Positive: TextMagic is a vital component for multiple businesses of ours - the chat feature is great for managing conversations with our suppliers and customers.

    Negative: Very little I don’t like in all honesty - occasional outage is annoying.

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  • Name: Alison W.
    Job Title: Company Director
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great business tool

    Date: Jul 03 2023

    Summary: Really great asset to our business. Enables me to contact lots of people all at the same time saving me loads of time and money.

    Positive: This product is easy to use and also good value. I use Text Magic weekly and it saves me lots of time. The software is straightforward to set up.

    Negative: There is nothing about the system that causes me problems.

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  • Name: Nicholas D.
    Job Title: CEO/CFO
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Our Go-To Service for Customer Notifications!

    Edited: Apr 12 2023

    Summary: Our experience with TextMagic has been fantastic :)

    I highly recommend it to any company seeking to contact their customers/subscribers quickly and efficiently.

    Positive: Simple Interface, Easy to Use, Remembers Phone Numbers, Allows for Emojis, Shows Message History, and Includes Fair Rates.

    Negative: There are no cons whatsoever. This service is just that good!

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  • Name: Wesley A.
    Job Title: IT Manager
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Useful to me for deliverability

    Date: Apr 10 2023

    Summary: I use this to relay email alerts to sms text on my Verizon phone. It can be difficult to pass filters and sender checks when using automated systems that relay from my mail server. I can count on my sms messages getting to me.

    This is just my special use case but TextMagic is working for me and has for the last few years when I could no longer relay direct to my cellular sms.

    Positive: Passes my email to SMS through Verizon cellular. I need reliable deliverability since these are alarms I'm being notified of.

    Negative: I have no complaints for my use case. It just works.

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  • Name: Graham Y.
    Job Title: Chair: The Ivers Good Neighbour Scheme
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good Neighbour Scheme

    Date: Mar 27 2023

    Summary: Excellent.

    Positive: That I can use a full size keyboard when creating messages. That SMS messages are instantly broadcast to my user community.

    Negative: having to switch out of email when having a dialogue.

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  • Name: William K.
    Job Title: COO/Principal
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Works as advertised!

    Date: Feb 20 2023

    Summary: We have six medical offices in the Washington, DC area and use this for alerting our staff about weather delays/emergencies.

    It...Just...Works!

    One suggestion - please consider perhaps a 3 or 4 month term (at higher cost per month, of course) as many companies only need this for (as in our case) the most critical winter months.

    Positive: Easy to set up and administer.
    Confirmation of receipt.
    Never failed us.
    Quick, competent tech support for the two calls I've made in over 2 years.

    Negative: I'm 100% OK!

    As a retired I.T. exec of 30 years this is (respectfully) what a "Quick and Dirty" looks like.

    Simple - quick, RELIABLE, without worthless 'Bells and Whistles".

    Read More...
  • Name: Paul P.
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great software for cummicating with our customers

    Date: Feb 20 2023

    Summary: Super software to allow effective communication with customers.

    Positive: Great software for sending messages to our guests post and pre stays.

    We use the software weekly and would recommend this product.

    Negative:

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  • Name: Anonymous (Verified)
    Job Title: Administrative Assistant
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Communication Tool

    Date: Dec 06 2022

    Summary: It has been the best communication tool we have tried with shareholders getting more timely information.

    Positive: We can reach out to shareholders in real time to share information which allows them to react accordingly.

    Negative: We would like to be able to block replies. The information we are sharing does not require a reply.

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  • Name: Peter B.
    Job Title: Head of Customer Service
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Customer Interaction

    Date: Nov 10 2022

    Summary: The support to begin with was very good and the more the product is used the more interactive and useful it then becomes.

    Positive: The service is very easy to use with the facilities to manage contacts and target a specific customer base.

    Negative: Costs for imbedding images are excessive, if this was reduced there would be more use and improve the feedback required.

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  • Name: Anonymous (Verified)
    Job Title: Solicitor
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing service

    Date: Sep 28 2022

    Summary: 10/10 does exactly what we need.

    The interface looks good.

    I like that it’s linked with my email out of office.

    Positive: Love everything about it - we’ve found texts have a much higher response rate than any other correspondence.

    Negative: No improvement feedback at all, which is unusual from me!

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Love it

    Date: Sep 27 2022

    Summary: I love the features as well.

    Positive: It’s a good product.
    It’s easy to use, very affordable and does the job.

    Negative: Only thing was I wish there was an API to my WooCommerce store when I can send texts from within the website.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Service Advisor
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Approved App

    Date: Sep 13 2022

    Summary: Highly satisfied with the purpose of this app.

    Positive: On time delivery and easy to use app, overall I' am completely satisfied to use for work related matters.

    Negative: Cannot receive verification/registration codes.

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  • Name: Anonymous (Verified)
    Job Title: Business Development Specialist
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Why I like TextMagic

    Date: Sep 12 2022

    Summary: Great text messaging but the most useful part of it is the scheduling of texts and the test message templates.

    Positive: I love that I can schedule a text to be sent out, in the future, and that I can create contact lists.

    Negative: I really don't have any cons for this software. I really enjoy using it.

    Read More...