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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Brilliant Service! Date: Aug 17 2023
Summary: As above, this is quick, efficient and easy to use. We have 800+ members that are a part of our company and we use TextMagic to make contact with them all.
Positive: Easy to use, quick and efficient. You can send a text to multiple people at once which really saves time!
Negative: None - never had any issues with text magic or their services.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
TextMagic - So Easy to Use Date: Jul 27 2023
Summary: Such an easy platform to use and very intuitive. I'm not a heavy user and only use the platform once in a while but I highly recommend it.
Positive: The platform is simple to navigate. It's straightforward uploading cell numbers, creating and list and go!
Negative: Honestly, there is nothing I can say should be improved.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Invaluable Date: Jul 07 2023
Summary: Very happy and use for multiple businesses - will continue to recommend to others and use daily for all companies.
Positive: TextMagic is a vital component for multiple businesses of ours - the chat feature is great for managing conversations with our suppliers and customers.
Negative: Very little I don’t like in all honesty - occasional outage is annoying.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great business tool Date: Jul 03 2023
Summary: Really great asset to our business. Enables me to contact lots of people all at the same time saving me loads of time and money.
Positive: This product is easy to use and also good value. I use Text Magic weekly and it saves me lots of time. The software is straightforward to set up.
Negative: There is nothing about the system that causes me problems.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Our Go-To Service for Customer Notifications! Edited: Apr 12 2023
Summary: Our experience with TextMagic has been fantastic :)
I highly recommend it to any company seeking to contact their customers/subscribers quickly and efficiently.Positive: Simple Interface, Easy to Use, Remembers Phone Numbers, Allows for Emojis, Shows Message History, and Includes Fair Rates.
Negative: There are no cons whatsoever. This service is just that good!
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Useful to me for deliverability Date: Apr 10 2023
Summary: I use this to relay email alerts to sms text on my Verizon phone. It can be difficult to pass filters and sender checks when using automated systems that relay from my mail server. I can count on my sms messages getting to me.
This is just my special use case but TextMagic is working for me and has for the last few years when I could no longer relay direct to my cellular sms.Positive: Passes my email to SMS through Verizon cellular. I need reliable deliverability since these are alarms I'm being notified of.
Negative: I have no complaints for my use case. It just works.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Good Neighbour Scheme Date: Mar 27 2023
Summary: Excellent.
Positive: That I can use a full size keyboard when creating messages. That SMS messages are instantly broadcast to my user community.
Negative: having to switch out of email when having a dialogue.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Works as advertised! Date: Feb 20 2023
Summary: We have six medical offices in the Washington, DC area and use this for alerting our staff about weather delays/emergencies.
It...Just...Works!
One suggestion - please consider perhaps a 3 or 4 month term (at higher cost per month, of course) as many companies only need this for (as in our case) the most critical winter months.Positive: Easy to set up and administer.
Confirmation of receipt.
Never failed us.
Quick, competent tech support for the two calls I've made in over 2 years.Negative: I'm 100% OK!
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As a retired I.T. exec of 30 years this is (respectfully) what a "Quick and Dirty" looks like.
Simple - quick, RELIABLE, without worthless 'Bells and Whistles". -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great software for cummicating with our customers Date: Feb 20 2023
Summary: Super software to allow effective communication with customers.
Positive: Great software for sending messages to our guests post and pre stays.
We use the software weekly and would recommend this product.Negative:
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent Communication Tool Date: Dec 06 2022
Summary: It has been the best communication tool we have tried with shareholders getting more timely information.
Positive: We can reach out to shareholders in real time to share information which allows them to react accordingly.
Negative: We would like to be able to block replies. The information we are sharing does not require a reply.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Customer Interaction Date: Nov 10 2022
Summary: The support to begin with was very good and the more the product is used the more interactive and useful it then becomes.
Positive: The service is very easy to use with the facilities to manage contacts and target a specific customer base.
Negative: Costs for imbedding images are excessive, if this was reduced there would be more use and improve the feedback required.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Amazing service Date: Sep 28 2022
Summary: 10/10 does exactly what we need.
The interface looks good.
I like that it’s linked with my email out of office.Positive: Love everything about it - we’ve found texts have a much higher response rate than any other correspondence.
Negative: No improvement feedback at all, which is unusual from me!
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Love it Date: Sep 27 2022
Summary: I love the features as well.
Positive: It’s a good product.
It’s easy to use, very affordable and does the job.Negative: Only thing was I wish there was an API to my WooCommerce store when I can send texts from within the website.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Approved App Date: Sep 13 2022
Summary: Highly satisfied with the purpose of this app.
Positive: On time delivery and easy to use app, overall I' am completely satisfied to use for work related matters.
Negative: Cannot receive verification/registration codes.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Why I like TextMagic Date: Sep 12 2022
Summary: Great text messaging but the most useful part of it is the scheduling of texts and the test message templates.
Positive: I love that I can schedule a text to be sent out, in the future, and that I can create contact lists.
Negative: I really don't have any cons for this software. I really enjoy using it.
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