Tandem Description

Tandem serves as an integrated AI assistant embedded within your product interface, providing contextual responses based on user interactions. It understands what users are experiencing, facilitates multi-step workflows, and performs actions autonomously—such as clicking, filling out forms, navigating, and completing tasks. With just a single script tag for deployment, product teams can oversee all operations independently, without needing to rely on engineers. This innovative tool has been successfully implemented by organizations like Qonto, Aircall, and Sellsy, resulting in an impressive activation increase of 18-20%, a reduction of 70% in support ticket volume, and a threefold acceleration in the onboarding process. Additionally, Tandem prioritizes user security and compliance, boasting SOC2 Type II and GDPR certifications, alongside AES-256 encryption for data protection. Overall, it streamlines user interactions and enhances operational efficiency across the board.

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Company Details

Company:
Tandem
Year Founded:
2024
Headquarters:
United States
Website:
usetandem.ai

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Product Details

Platforms
Web-Based
Types of Training
Training Videos
Customer Support
Live Rep (24/7)

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