TFS Manager for Dynamics CRM Description

Effortlessly transmit case details from Microsoft Dynamics CRM (on-premises) and Dynamics 365 (CRM Online) to Azure DevOps Server, previously known as Microsoft’s Team Foundation Server or TFS 2013-2019. A typical use case involves escalating bugs or issues that necessitate developer intervention to resolve. Users can search within TFS, associate cases with existing work items, or directly "send cases" to TFS, resulting in the automatic creation of new work items. After the development team finalizes their tasks, CRM cases are updated to reflect important TFS work item information, along with notifications for CRM updates. It's important to note that not every case pertains to a bug; some require escalation for development solutions. You can also establish two-way links between cases and TFS work items. Additionally, new TFS work items can be automatically generated based on specific case field values and assigned to the appropriate projects. This integration supports all templates and various work item types, ensuring comprehensive functionality across the board. By streamlining this communication, teams can enhance their efficiency and responsiveness to issues that arise.

Pricing

Pricing Starts At:
$100 per month

Integrations

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Company Details

Company:
Quantum Whisper
Year Founded:
2006
Headquarters:
Canada
Website:
www.quantumwhisper.com

Media

TFS Manager for Dynamics CRM Screenshot 1
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Product Details

Platforms
Web-Based
Customer Support
Business Hours
Online Support

TFS Manager for Dynamics CRM Features and Options

Integration Software

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

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