TEXT2PARK Description

TEXT2PARK® allows individuals to effortlessly park and make payments via their smartphones, while offering lot owners and managers access to real-time data and enforcement capabilities. This innovative solution simplifies the parking experience for lot owners, making it seamless for users. Upon arriving at a parking space, the last thing anyone wants is to fuss with downloading an app and filling out extensive setup forms. Instead, with TEXT2PARK, users can simply send a text with a P-Code or navigate to a designated website. This directs them to a secure webpage where they can input their license plate and credit card details. After parking, users have the option to provide their email address to receive a receipt immediately. Furthermore, if they require a receipt later for any expense-related purposes, they can conveniently access it online whenever needed, adding to the overall convenience of the service. This user-friendly approach not only enhances the parking experience but also ensures that all necessary information is readily available.

Integrations

Reviews - 4 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Text2Park
Year Founded:
2017
Headquarters:
United States
Website:
www.text2park.com

Media

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Product Details

Platforms
Web-Based
Types of Training
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours

TEXT2PARK Features and Options

Parking Management Software

Access Controls
Appeals Management
Citation Tracking
Custom Vehicle Owner Alerts
Damage Tracking
Electronic Tire Chalking
Event Management
Loyalty Program
Mobile Parking Signs
Payment Processing
Permit Management
Receipt Management
Reservations Management
Revenue Management
Ticketing
Tow Management
Violation Tracking

TEXT2PARK User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: President
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Terrible app

    Date: Apr 19 2024

    Summary: No public parking authority should consider this app for the public. This app can appear to be fraudulent and discourages user participation.

    Positive: Nothing positive about my user experience. The app was rejected by safari and suggested it could be fraudulent.

    Negative: It doesn’t work and s not user friendly. Apparently the originator of this project has not given much attention to the user experience.

    Read More...
  • Name: Vincent V.
    Job Title: Sales
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Boarderline fraudulent

    Date: Aug 07 2023

    Summary: Not happy with this company. I will file a formal complaint with BBB. Not happy at all that I have to write excessively in order to make this formal complaint about how horrible this parking company is

    Positive: Convenient parking to where I live. Access to parking easy. Signage not sufficient though. Relatively easy to use mobile payment method.

    Negative: Customer service. Switched parking management companies without any notice to me and did not honor my parking privileges that I had paid them $188.10 to use from July 16, 2023 until August 16, 2024. Received an "umauthorized vehicle" citation in the amount of $52.00 from Diamond Parking. Filed a complaint/appeal with Diamond Parking Service. My appeal was "denied."

    Read More...
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Drives customers away

    Date: Jul 13 2023

    Summary: Truly horrible process - instead of trying to “ticket” people who don’t have a smart phone with two security officers wandering the parking lot, have one person to take payment on exiting the lot.

    Positive: Nothing.

    Negative: This is my opinion, the app asks for too much info. Parking customers unable to figure out app. Given one “ticket” these customers decide to not shop at Ridge Hill ever again. Horrible process - they treat parkers as criminals and they give out “private tickets” and threaten to boot cars - who in their right mind would shop at Ridge Hill again. TEXT2PARK, in my opinion, will drive shoppers away.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Worthless parking software

    Date: Mar 20 2023

    Summary: Total frustration.

    Positive: Nothing. None.

    Negative: A total piece of crap.

    Read More...
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