T-Mobile Scam Shield Description

The Scam Shield ™ app, offered at no cost, empowers T-Mobile postpaid customers with various anti-scam features such as scam ID, scam block, and caller ID, and is compatible with both Android and iOS devices. This application allows users to keep track of the frequency of scam likely calls while enabling options to activate scam blocking and report unwanted telemarketing, fraud, and scam calls. Additionally, it provides the capability to identify misidentified calls and manage inbound caller ID settings. Users can also view their outbound caller ID name and permit certain numbers to always come through without being blocked. For those seeking enhanced functionality, premium Scam Shield features can be accessed for an extra fee, which includes the ability to block entire categories of calls, such as political solicitors or telemarketers. Blocked numbers are maintained on the network, ensuring easy transfer to new devices. Users can conduct reverse number lookups for unfamiliar callers, and the app also offers voicemail-to-text services, delivering voicemail transcripts directly to the visual voicemail app or via text message, enhancing your phone management experience. Overall, Scam Shield ™ significantly enhances user control and protection against unwanted calls.

Pricing

Pricing Starts At:
Free
Free Version:
Yes
Free Trial:
Yes

Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
T-Mobile
Headquarters:
United States
Website:
www.t-mobile.com/support/plans-features/t-mobile-scam-shield-app

Media

T-Mobile Scam Shield Screenshot 1
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Product Details

Platforms
iPhone App
iPad App
Android App
Types of Training
Training Docs
In Person
Training Videos
Customer Support
Business Hours
Online Support

T-Mobile Scam Shield Features and Options

T-Mobile Scam Shield User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Customer
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    "New" change is worthless and exploits T-Mobile customers

    Date: Jul 30 2025

    Summary: Absolutely horrible and now almost totally ineffective since it's now a pain in the ass to use. Since it's now so horrible customers are not using it as much so I'm back to being continually bombarded with scam calls. Great going T-Mobile. 👏

    Positive: Original Scam Shield was phenomenally good and effective. I used to get pretty much no spam or scam calls before they change it to exploit customers with ads and make it too difficult to use. The new Spam Shield is worthless.

    Negative: Now that greedy exploitive T-Mobile has changed the once very easy to use Spam Shield customers apparently no longer use it, so now we're getting constant Scam calls. Since T-Mobile has gone this way to betray it's customers I'll be changing phone carriers at the first good offer from another carrier.

    Read More...
  • Name: Jim S.
    Job Title: Const. Superintendent
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Useless unless purchase

    Date: Nov 30 2022

    Summary: It was a misleading ad for T-Mobile free spam blocker.
    It was useless unless you purchased the Paid subscription!!

    Positive: Nothing.
    It is a false promise of free spam APP, however, the free version is useless.
    You have to purchase the paid subscription.

    Negative: It was useless unless you bought the paid subscription "Premium".

    Read More...
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