Interfacing Enterprise Process Center (EPC)
Interfacing's Digital Twin Organization software offers transparency and governance to improve quality, efficiency, and ensure regulatory compliance.
A single platform allows you to map, analyze, and automate your processes, manage regulatory compliance, and assess risks. Interfacing's digital twin solution (Enterprise Process Center-EPC) is an enterprise management platform that allows companies to digitally transform their processes. It helps them streamline operations, improve productivity, and make things more efficient.
Interfacing's digital platform - Rapid Application Development Tools (RAD) Tools, with its Low Code Development methodology, will optimize your technical resources and maximize transparency to allow for continuous improvement.
Discover how our Low-Code Rapid Application Development module gives you all the tools needed to create and deploy custom, scalable, secure, mobile-ready applications in days vs. months!
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Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Lucy
Lucy is an AI-powered knowledge management system that allows more efficiency and productivity from your employees. She makes it easy to find what you need to know when you need to know it. She listens for changes in your data, reads those changes, and learns all about your organization's accumulated knowledge. She does this without moving it from the places it resides.. She understands documents, PowerPoints, PDFs, graphs used to interpret data, videos, and audios. She connects to third-party data sources to include their insights. Lucy's integration with Slack and Microsoft Teams makes it easy for your team to ask questions that she answers from her learned knowledge. She will help you find the best answer, and she identifies other possible answers if you need a different level of insight. She helps with onboarding, enablement, market insights and research, sales productivity, operational best practices, customer services support, and subject matter expert knowledge protection if individuals change roles or leave your organization. Lucy reads and absorbs every piece of information you want her to when she joins your team. Lucy never leaves, never forgets, and is gets smarter every day.
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Synaptica KMS
Enterprise taxonomies and thesauri lay the groundwork for enhanced search capabilities and improved navigation, while also standardizing the terminology organizations use to articulate their operations, offerings, and content management strategies. Synaptica KMS, a term-based taxonomy management software, has established itself as one of the most enduring Knowledge Organization Systems (KOS) in the industry. With a rich legacy spanning 25 years, KMS continues to adapt and innovate, earning accolades as a leading solution among knowledge management experts worldwide. The software is characterized by its user-friendly interfaces and rapid system configuration, ensuring ease of use for all stakeholders. After outlining the fundamental design elements for a controlled vocabulary, users can typically establish a functional system in less than an hour. Furthermore, it is remarkably efficient to generate additional vocabularies, often achievable in just a few minutes, making it a versatile tool for organizations looking to streamline their knowledge management efforts. This efficiency empowers teams to quickly respond to evolving information needs, ensuring they remain competitive in their respective fields.
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