Swell Description

Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.

Pricing

Pricing Information:
No Start Up Fees.
Free Trial:
Yes

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
Swell CX
Year Founded:
2016
Headquarters:
United States
Website:
www.swellcx.com
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Media

Swell  Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

Swell Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Swell Lists

Swell User Reviews

Write a Review
  • Name: McKay M.
    Job Title: Business Owner
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great tool for communication and gathering reviews!

    Date: Aug 06 2020

    Summary: Swell has been amazing for our business. We've streamlined our process of collecting reviews and feedback, and and improved the way that we communicate with our customers and website visitors.

    Positive: I love the dashboard and mobile app. The product is super easy to use, and very effective. It was easy to setup and integration with out CRM, and the support team has been great to work with.

    Negative: Nothing to not like about Swell. Every business should use a tool like Swell.

    Read More...
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