Sutherland Cognitive Knowledge Engine Description
Modern organizations find themselves juggling multiple content sources, each packed with extensive data, which complicates their knowledge management and search result curation. This inefficiency hinders companies from providing quick, seamless, and relevant customer experiences. However, by implementing Sutherland's Cognitive Knowledge Engine, businesses can gain continuous insights into the utilization of their knowledge assets. With a consistent flow of these insights, organizations can refine, adapt, and enhance their knowledge resources, ultimately leading to consistently outstanding customer interactions. This proactive approach not only addresses current challenges but also positions companies for future success in delivering exceptional service.
Sutherland Cognitive Knowledge Engine Alternatives
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Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
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Zendesk
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Supportbench
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Our reviews SAY IT ALL ..🎤.
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Integrations
No Integrations at this time
Company Details
Company:
Sutherland
Year Founded:
1986
Headquarters:
United States
Website:
www.sutherlandglobal.com/products-x-platforms/sutherland-cognitive-knowledge-engine
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Training Videos
Customer Support
Business Hours
Online Support
Sutherland Cognitive Knowledge Engine Features and Options
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