SMS Storetraffic User Reviews

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  • Name: MARK G.
    Job Title: GUEST EXPERIENCE DIRECTOR
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The way to simply solve your visitor tracking.

    Date: Jun 04 2021

    Summary: We had a situation where we could not run wires and needed a wireless solution. The cost savings of not having to run cables paid for the system itself.
    It has worked so well we have expanded it into other areas.
    It has been a great investment.

    Positive: Easy to install. Inexpensive for its power and capability.
    no wires. Simple to connect to your network.
    great support and customer service.
    reports are easy to understand and it has the capability to work with smartphones, laptops and desktops.

    Negative: There is not much not to like.
    We need accurate people counts for daily reports as well as to apply for grants.
    This does it for us.

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  • Name: Teagan F.
    Job Title: President
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Nice & Naughty review

    Date: Jun 03 2021

    Summary: A great program! So much data available that we don't even need half of it. A great way to connect door traffic with our POS sales.

    Positive: Just SOO much data! We love the app for real-time traffic updates too!

    My favorite part is having saved reports that auto send to me.

    Negative: I wish there were videos for training. Sometimes reading articles is hard to grasp and setting up a meeting is great but videos would be easier to access.

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  • Name: Phil F.
    Job Title: IT Administrator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    We can finally automate our customer traffic

    Date: Jun 03 2021

    Summary: We looked for a while for a traffic counter solution we could integrate with our proprietary software, and SMS allows us to do that easily. We have installed them in all of our stores, and use the data to track and update our store layouts and enhance our marketing efforts.

    Positive: Ease of integration into our reporting systems.
    Granular, detailed data collection.
    Set it up and forget it.
    Wifi - no running cables.

    Negative: Initial hardware installation is sometimes finicky.

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  • Name: Scott G.
    Job Title: Store Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fantastic Resource for Retail Stores

    Date: Mar 13 2022

    Summary: Overall, I am very happy with this product and would highly recommend this to anyone. This is something that is necessary in today's world.

    Positive: It keeps great statistics to use for analytics and knowing how many people are in your store and how you can plan for staffing.

    Negative: We have had some issues with connectivity but it finally got resolved. sometimes loses count but does get resolved fairly easy.

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    SMS Storetraffic Company Response
    Date: Apr 06 2022
    Thanks for your good words Scott! Happy to help you with staff optimization and always here in case you need help. :)
  • Name: Anonymous (Verified)
    Job Title: Marketing Coodinator
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Customer Service!

    Date: Jul 13 2021

    Summary: Great for the price! Having an incredible customer service team has helped us a lot and has made even the more difficult experiences manageable and a breeze. Would recommend.

    Positive: Great customer service.
    Informative data.
    Love that it syncs with Lightspeed for a traffic vs sales report.
    Easy to install the device at the door entrance.

    Negative: The initial TMAS x Lightspeed integration was more difficult than anticipated.
    Assigning users and passwords could be easier/more simpler to set up and manage.

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