Squaretalk Reviews

Summary: Overall, this service is quite good and very useful for our needs. Of course, like any service, it has some issues, but they are not critical. Despite occasional problems with phone numbers and slow synchronization, its usability, support, and pricing still make it a solid choice.

Positive: What I like about this service is that it’s very user-friendly, with an intuitive interface that’s easy to navigate. The support team is responsive and helpful whenever I have questions. Overall, it’s simple to use and offers good pricing for the value it provides.

Negative: What I didn’t like is that periodically they have issues providing phone numbers, which can disrupt our work. Also, synchronization for configurations takes a long time, which slows down the setup and makes changes feel less efficient.

Summary: We have been using the service for over six years now, and I would describe my experience as very positive. Good support, easy setup, monitoring, and listening to calls on the portal, managing the phone numbers. Very easy and productive.

Positive: They offer quality service with an account manager who will help you with anything you need, even if you are not that tech-savvy. They provide a portal for monitoring calls and setting up phones, which is very useful. We are long-time users and very happy with the service.

Negative: We did not find any major flaws with the service.

Summary: Final Verdict

Squaretalk isn’t just a VoIP system.
It’s a premium-level experience that transforms the way you work.
If you want the best technology, the best service, and the best manager — Squaretalk with Gabriela is the unbeatable combination.
Five stars aren’t enough. Squaretalk deserves a constellation.

Positive: After testing multiple VoIP platforms over the years, I can say with absolute confidence that Squaretalk is on another level entirely. This isn’t just a VoIP system — it’s a masterpiece of usability, reliability, and world-class support.

Ease of Use & Practicality

The Squaretalk interface is so clean, intuitive, and perfectly designed that using it feels effortless. Everything works exactly as it should. No nonsense. No learning curve. Just pure operational flow.
Switching campaigns? Perfect. Monitoring data? Seamless. Managing agents? Fluid.
It’s practical, powerful, and built with real business logic in mind.

Oversatisfied Is an Understatement

If “satisfied” had a higher tier, and that tier had another tier above that, I’d still place Squaretalk higher.
The responsiveness, professionalism, and quality of service are unmatched. They don’t just answer — they care, they follow up, and they solve problems before they even fully form.

And Then There’s Gabriela…

The heart, the hero, the legend behind my Squaretalk experience.
Gabriela is beyond gold.
Her support is the definition of next-level: fast, attentive, proactive, and genuinely dedicated. She goes the extra mile, then another mile, and then a few more just to make sure everything is perfect.
She is the kind of manager every company wishes they had — someone who treats your success as her own. Working with her is not just support… it’s an advantage.
Gabriela is simply amazing.

Competitors? They Don’t Even Come Close
Before Squaretalk, I tried platforms like Commpeak and Coperato.
And to be blunt — they’re not even in the same orbit.
Commpeak felt clunky and lacked the smooth workflow I rely on. Support from Commpeak was non existent.
Coperato had features, sure, but none of the refinement, intuitiveness, or reliability that Squaretalk delivers daily. And Coperato steals our data.
Both platforms function, but compared to Squaretalk, they feel like older-generation tools.
Squaretalk is simply miles ahead — in usability, performance, flexibility, and most importantly, support.

Negative: Happens very rare which i guess is normal there might be global issues with DIDs but usually will get fixed swiftly and promptly since the team is awesome at SQ.

Summary: We are exceptionally satisfied with Squaretalk. It is a critical, high-performing tool that consistently delivers on its promise of reliable performance and crucial workflow automation. What truly elevates Squaretalk above its competitors, however, is the unmatched quality of its customer support. The team's responsiveness, technical expertise, and willingness to dive deep into custom integration challenges have been consistently world-class. Knowing that such competent and friendly help is readily available makes Squaretalk an excellent, stress-free, and highly recommended long-term investment for any professional organization seeking serious efficiency gains.

Positive: Squaretalk is exceptionally robust and versatile, allowing our team to streamline complex, multi-stage workflows and data processing tasks with remarkable efficiency. The sheer power of the automation capabilities is a game-changer; we've been able to consolidate several disparate processes into a single, reliable system, significantly cutting down on manual input and potential errors. Furthermore, the intuitive user interface makes it surprisingly easy for new team members to learn and utilize the core functionalities quickly, minimizing training overhead. This combination of powerful features and outstanding reliability has made Squaretalk an indispensable tool for our daily operations, leading to measurable gains in productivity.

Negative: The geographic distance sometimes led to minor friction when discussing specific local regulatory procedures and regional requirements, requiring extra clarification from our side.

Summary: One of the best voips I have worked with. I highly recommend. their support is always available and straight on point.

Positive: Squaretalk's top advantages are a multi-channel communication platform, advanced contact center features like predictive dialing and skill-based routing, and robust reporting and analytics. They also have global reach with local numbers in over 150 countries, CRM integration, and enhanced security and compliance. Marsel my CSM is always there to help in a professional way

Negative: They need to work more on providing more options for Asia destinations

Summary: We have been using Squaretalk for quite some time now and it's time to show our appreciations to their amazing support and great service that has been provided. We have seen several companies who provide the same services as Squaretalk but the difference you will find here is that Squaretalk in it's platform provides transparency, and all configurations from IT part are very easy to catch on and understand. Speaking from our experience with Squaretalk the biggest asset that Squaretalk has is the team which from what is seen they are working everyday to provide better service and here i want to mention the best CSM i have ever had the pleasure working with, Dary which has helped us every step of the way to onboard and have our systems active and working, we give our many thanks to her for all the support provided.

Positive: What we like from Squaretalk is the quality of the calls, the transparency in system and that we have been using Squaretalk for quite some time now and we have not had any issues regarding calls, systems etc.
One other big plus with Squaretalk are the many features they provide and that they are adding everyday but the most important thing that in our opinion makes the difference is the support team and customer success manager who are always there to support.

Negative: As i have mentioned earlier till now we have not had any issues when it comes to Squaretalk from either calls nor system everything has worked as it should.

Summary: Working with Square Talk has been an absolute pleasure from start to finish. The company truly stands out for its professionalism, innovation, and commitment to excellence. Your platform is powerful, reliable, and user-friendly — making day-to-day operations smoother and more efficient.

But what really makes Square Talk exceptional is the people behind it, especially Dary, who is hands down the best manager ever. Dary leads with passion, clarity, and genuine care for the clients. Her management style inspires confidence and creates a positive, supportive environment where success feels natural.

Every interaction with Dary reflects her deep knowledge, kindness, and unwavering dedication. She’s the kind of leader who makes you feel valued, heard, and empowered.

If you’re looking for a company with incredible service, Square Talk with Dary ! Highly recommended!

Positive: Innovative Technology: Their communication solutions are modern, reliable, and easy to use — perfect for improving business efficiency.
Strong Support System: The team is responsive and professional; issues are handled quickly and effectively

Negative: Honestly, nothing to complain about — my experience with Square Talk has been completely positive.
I haven’t found any real downsides; everything runs smoothly thanks to great leadership and teamwork.
No cons at all — it’s rare to find a company and manager like this.

Summary: From support team I am always getting responses in time, and also from you dear. you are the best!

Positive: Service Comfortable, also to manage it. It's very easy. even to Replace DID. Purchase new DIDs. also Setup and monitor Calls and System also,
I could say its quite comfortable as for back office side and also for agent side. Only thing is that we would like to improve is to somehow integrate Spam checker for German DID's.

Negative: A good thing to have option to purchase German Mobile DID or
Even to Setup Tire3 German numbers. I mean To make Call from German country Number to clients - Instead of Austrian, as you proposed previously.
Also You guys. Support Team and management are doing their best.

Summary: Good.

Positive: Communication is good. Service is good. Payment options are flexible which is good. So overall is good. I haven't moved to an other provider so it's good. Best is my account manager Victoria - she is just the best manager ever - very fast and always follows up!

Negative: Cons are typically some pricing from time to time

Summary: Overall I love the product, love the services, love the people there
I believe that SquareTalk is the on top of the list and always will be
And I personally stand with every word I say

Thank you

Positive: I like everything about SquareTalk, we've got a 100 agents
And we have been not only satisfied by the services, we are fulfilled and beyond

I do not see why anyone would be using any other voip

From range of numbers to the incredible support all has been aligned to the supreme comfort of the user

Negative: Simply too great to have any cons
I don't see any negatives except that I'm waiting for the new platform impatiently

Summary: Great company, great voip and great people, a perfect combination of reliable technology and exceptional service. With a dedicated team and top-tier voip solutions, they make communication easy and efficient.

Positive: Everything works flawlessly, and the service is very reliable. The support team is always available, quick to help, and solves any issues efficiently. I’m really happy with the overall experience and would definitely recommend it to others.

Negative: For the moment, I cannot think of anything that I don't like.

Summary: Overall, I highly recommend Squaretalk for anyone looking for a seamless, efficient, and affordable VoIP service.

Positive: So far Squaretalk is one of the best VoIP providers i have ever used or worked with before in the past. The setup process was incredibly simple, and the call quality is crystal clear with minimal latency. They have great variety of outbound destinations too, customer support team is top-notch as well – responsive and helpful whenever I have a question or need assistance.

Negative: There is always room for improvement, but cannot really think of something extremely important. Maybe design could be improved a bit.

Summary: Great company. I have used more than 3 years and i will still use it daily.
Best pricing there is.

Positive: Everything is working perfectly, the support is very helpful never had a problem that lasted more than 5 minutes i will suggest it to everyone.

Negative: Nothing, Squaretalk is the best VoIP you can use today.

Summary: Great experience, no problems usually, maybe the best I've used till now, i would suggest it to anyone actually

Positive: Easy to use
User Friendly
A lot of options in menus
Order DIDs online
Great support
Nice prices compared to others

Negative: I think it would be better for me if i had Axiom, DIDs and account funding in one website, not on 2 separate links, but its not a problem, just a suggestion

Summary: 10/10 experience. Strongly recommend this service to any business or individual that needs such solutions!

Positive: This is absolutely the number one voip solution out of several other I have used so far. Onboarding was very smooth, simple and comprehensive. The client and admin portals are very intuitive and easy to use and offer all the necessary features for a great user experience and management. Their customer service is top notch and would always very swiftly resolve any issues.

Negative: For the moment, I cannot think of anything that I don't like.