Spok Care Connect® Integrations

NextGen Healthcare is a leader in healthcare software and services that enables the transformation of ambulatory health care. NextGen Office (1-10 doctors) and NextGen Enterprise (10+ doctors) are smart electronic health record solutions that help ambulatory practices reduce the burden of documentation, improve clinical outcomes, connect to other health systems, increase provider and patient satisfaction, streamline revenue cycles, and foster healthier communities.

Enhance the health and care of your patients with EpicCare, which offers customizable screens, workflows, and specialty applications that are both quick and adaptable. With the aid of predictive analytics and integrated decision support tools, clinical practices can achieve improved outcomes. Routine tasks are optimized for efficiency, allowing for faster completion. Mobile applications ensure that you remain connected no matter your location. Additionally, you can expedite the recruitment of study participants, carry out independent research, and integrate your discoveries into clinical practices. Healthcare providers have recognized it as the top acute and ambulatory EMR for enhancing physician productivity and efficiency. The system is equipped with flexible, pre-built content tailored for various specialties, enabling you to concentrate on patient care. Furthermore, specialty steering boards, composed of field experts, actively contribute relevant content and guide development to address the genuine needs of various specialties, ensuring that the system remains aligned with real-world clinical demands. This commitment to continuous improvement makes EpicCare an invaluable asset for healthcare professionals.

Avaya one-X® Communicator serves as a Unified Communications solution designed to assist enterprise users in efficiently handling their communication needs through easy and intuitive access to essential tools. This versatile client can be implemented in various ways: either as an independent application or as one that works in conjunction with one-X Client Enablement Services, Conferencing Enterprise, and Avaya Aura® Messaging or Avaya Modular Messaging, enhancing the overall communication experience for users. Its flexibility makes it suitable for different organizational environments and communication strategies.

At Johnson Controls, the Metasys® building automation system serves as the cornerstone of energy management efficiency in contemporary buildings. This advanced and sophisticated technology integrates your commercial HVAC, lighting, security, and protection systems, allowing seamless communication on a unified platform that provides essential information for making informed and strategic decisions, all while improving the comfort, safety, and productivity of building occupants. The Metasys® system ensures a truly mobile experience, featuring a user-friendly display that is consistent across all mobile devices, which empowers building owners and contractors to address issues and manage their building automation systems from virtually anywhere. The latest iteration of Metasys® introduces capabilities that were unimaginable just a decade ago, including a new graphical interface, complete mobile access, enhanced BACnet support, and much more, enabling building operators to optimize their operations and fully leverage their BAS investments while adapting to the ever-evolving landscape of building management. Furthermore, this innovation reflects our commitment to advancing smart building technologies that enhance operational efficiency and user experience.

Transform your electronic health record (EHR) from merely a documentation tool into a comprehensive, singular source of patient information. By leveraging advanced technology and cloud capabilities, we are poised to enhance the EHR in unprecedented ways. With our vast experience and profound knowledge of the healthcare landscape, we are committed to improving the quality of information available within the patient record, thereby empowering clinicians to make well-informed care decisions. Clinicians prefer to dedicate their time to patient interactions rather than dealing with complex computer systems. Oracle Health EHR delivers the essential mobility that clinicians require for their EHR-related tasks. Our open and interconnected system is designed to respond to the evolving trends in healthcare, enabling clinicians to boost both efficiency and the quality of care provided. Moreover, we strive to accommodate your specific requirements by facilitating the integration of third-party applications that bring specialized functionalities into our software, all via a secure and open platform. This holistic approach ensures that healthcare providers are equipped with the best tools available to enhance patient outcomes.

Philips Interoperability Solutions, previously known as Forcare, recognizes the difficulties present in the modern healthcare landscape and is committed to helping you overcome these obstacles. They have successfully assisted many healthcare organizations and systems in developing interconnected information systems that facilitate the creation, management, and sharing of clinical data, thereby increasing efficiency and ultimately improving care quality. Interoperability serves as a crucial element of Philips' vision for a comprehensive health continuum. By integrating patient clinical information as individuals progress through various stages of health, Philips Interoperability Solutions aims to enhance overall care. So, what exactly is interoperability, and in what ways can it elevate your healthcare experience? This is an opportunity to delve deeper into the concept of interoperability in the healthcare sector. You can explore a wealth of knowledge through our compelling white papers, inspiring customer success narratives, and informative articles covering a variety of topics contributed by those at the forefront of healthcare innovation, all designed to expand your understanding of how these solutions can make a difference.

Ambulatory practices encounter a myriad of challenges in today's healthcare landscape. Balancing the demands of optimizing appointment schedules with the need to simplify documentation and diagnostic processes can often complicate communication with fellow physicians, insurance providers, and pharmacies, all while adhering to evolving regulatory requirements. Veradigm Professional EHR™, a system originally developed by physicians, stands out as the leading choice for medical practices aiming to enhance patient safety, operational efficiency, and financial performance. This innovative EHR features user-friendly, one-click templates that allow physicians to effectively document patient encounters based on historical data, enabling swift modifications with minimal effort—ultimately boosting provider satisfaction. Additionally, the Physician Desktop feature offers a streamlined approach for healthcare providers to oversee their patient populations, consolidating comprehensive clinical information into a single, accessible screen for better decision-making and care coordination. This integration significantly enhances the overall workflow within practices, making it easier for providers to deliver high-quality care.

EcoStruxure Building Operation provides essential insights that enhance building management and optimization, boost engineering productivity, and address heightened cybersecurity and compliance requirements. As part of EcoStruxure, smart buildings require seamless integration among various systems and straightforward access to IoT devices. The platform’s open and secure integration framework fosters collaboration with third-party systems, enabling the development of innovative custom solutions. It is designed to natively support widely-used open protocols right from the start. In this way, future-ready buildings can easily accommodate new technological advancements while maximizing operational efficiency, enhancing comfort and productivity, and increasing overall property value. EcoStruxure Building serves as an open innovation platform for smart buildings—offering a collaborative IoT solution that is not only scalable and secure but also has a global reach, ensuring that buildings of the future are interconnected, exceptionally efficient, and genuinely sustainable. With its comprehensive approach, EcoStruxure Building Operation empowers customers to transform their buildings into intelligent environments that thrive on connectivity and innovation.

Cisco Unified Contact Center Express offers a robust, secure, and versatile software solution for managing contact centers with up to 400 agents and interactive voice response (IVR) capabilities, making it simple to deploy and oversee. This versatile omnichannel platform is particularly well-suited for both formal and informal contact centers of small to medium size. Its user-friendly interface for agents and supervisors supports API integrations, allowing for the customization and consolidation of daily tools into a single workspace application. By utilizing post-call IVR, email, and web intercept surveys, businesses can efficiently gather customer feedback. Supervisors receive valuable insights into agent performance and can identify areas that need enhancement, fostering continuous improvement. The platform enables engagement with customers across multiple channels through a single, streamlined contact center agent desktop that handles inbound voice, outbound voice, outbound IVR, and digital communications. Additionally, it offers a flexible and agile management approach that simplifies the oversight of software licenses throughout the organization, ensuring a seamless operational experience. Overall, this solution is designed to enhance customer interactions while optimizing the performance of contact center operations.

Centricity™ RIS-IC and Centricity Universal Viewer streamline radiology processes by integrating scheduling, acquisition, viewing, reporting, coding, sharing, and archiving into one cohesive workflow. This comprehensive, web-based diagnostic viewer supports multiple modalities and offers advanced visualization features, including specialized options for breast imaging. It serves as a powerful, patient-focused solution that facilitates effortless access to images and documents. Additionally, it emphasizes clinical and business needs through advanced protocol management specifically for mammography information. By consolidating these functions, it enhances the overall efficiency of radiology practices.

Avaya tackles the increasing challenge of modern communications with the Avaya Aura® Platform, an innovative real-time communications framework that leverages session-based collaboration technologies. Rather than complicating matters or necessitating a complete overhaul of existing systems, the Avaya Aura® Platform provides a streamlined and evolutionary approach that transitions from today's isolated, single-purpose, and geographically constrained communication systems. The outcome is a transformative and economical multimedia communications framework that effectively integrates both current and future investments in voice, video, real-time collaboration, and beyond. Specifically designed to meet the demands of people-centric collaboration within the contemporary engaged enterprise, the Avaya Aura® Platform employs a distinct application of the Session Initiation Protocol (SIP) to harmonize media, networks, devices, applications, and presence over a shared infrastructure. This unification not only enhances communication efficiency but also fosters greater collaboration across various platforms and devices.