Solgari Cloud Communications Description

Experience a comprehensive and compliant communications solution that integrates voice, video, chat, and SMS for enhanced connectivity. Boost your operational efficiency while offering a superior Cloud Contact Centre as a Service (CCaaS) that ensures a fluid digital customer journey from a unified platform. All the necessary channels and functionalities are accessible through a single, secure Cloud infrastructure. Seamlessly integrate with Microsoft Dynamics and Dynamics Phone for a fully immersive Teams Contact Centre environment. Communicate swiftly, autonomously, and en masse, connecting all your communication and CRM tools from any location at any time. Effortlessly transition between text, phone, or video calls, making channel switching a breeze. Solgari complies with all necessary regulations, including GDPR, PCI DSS, and MiFID II, ensuring your data security and privacy. Upgrade to a multi-channel Cloud contact center that features automated, voice-activated enhancements for an improved quality of life in your communications. This innovative solution not only streamlines your operations but also elevates customer interactions to new heights.

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Pricing

Pricing Starts At:
$20 per month
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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features
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support

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Company Details

Company:
Solgari
Year Founded:
2009
Headquarters:
Ireland
Website:
www.solgari.com

Media

Solgari Cloud Communications Screenshot 1
Solgari Cloud Communications Screenshot 1
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Live Training (Online)
Webinars
Customer Support
Live Rep (24/7)
Online Support

Solgari Cloud Communications Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Solgari Cloud Communications User Reviews

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