Software Issue Manager Description

A SIM issue represents a specific type of concern, whether it be a bug, task, feature request, or concept, and is assigned a distinct issue number for tracking purposes. It is essential to implement a thorough method for recognizing and documenting issues that arise throughout the duration of your project. This process involves conveying details such as issue status, category, priority, assigned personnel, and the overall progression of the issue. By doing so, the project team can effectively evaluate the situation, assess its potential impact, and formulate a strategy for resolution. Additionally, it is important to note that issues can be related to multiple projects simultaneously. The Software Issue Manager plays a crucial role by aggregating pertinent information, thereby offering valuable insights regarding the issues at hand. Issue pages typically include several key sections: Affected Projects, which lists all projects linked to a specific issue; Reported By, detailing the team members who first identified the problem, available in Pro and Enterprise editions; Related Issues, which highlights issues connected by their impact and scope, also found in Pro and Enterprise editions; and Participant, which includes team members actively involved in the resolution process, a feature exclusive to Pro and Enterprise editions. This structured approach not only enhances communication among team members but also streamlines the problem-solving process across multiple projects.

Pricing

Pricing Starts At:
$79.99 per year
Free Version:
Yes
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
eMarket Design
Year Founded:
1996
Headquarters:
United States
Website:
emdplugins.com/plugin-features/software-issue-manager-simple-and-effective-issue-tracking/

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours
Online Support

Software Issue Manager Features and Options

Issue Tracking Software

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Software Issue Manager User Reviews

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