SimpleTexting User Reviews

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  • Name: Peter N.
    Job Title: Habitat for Humanity ReStore General Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    simpletext is simple to use

    Date: Nov 14 2019

    Summary: excellent - easy - fast - simple
    I have recommended simple text to other ReStore Managers

    Positive: Very easy step by step instructions.
    easy set up
    fast to send out a text
    schedule text for future text

    Negative: only issue I have is using explore browser not all the features work. easy fix use google

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  • Name: Everett S.
    Job Title: VP of Lending
    Length of product use: 6-12 Months
    Used How Often?: Yearly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Goof stuff!

    Date: Nov 12 2019

    Summary: I am very pleased with how all of the functions and how professional the platform is overall.

    Positive: The proficiency of the technology looked very professional!

    Negative: The option to opt out was very apparent, but besides that I do not have any complaints.

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  • Name: Charlene G.
    Job Title: Director
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very helpful with outreach!

    Date: Nov 11 2019

    Summary: I love using this service and they are by far the most reasonably priced.

    Positive: I really love the easy of SimpleTexting! I uses if for outreach and to stay in touch with prospective students. I've also received great customer service from their team.

    Negative: none. I really don't have any negative comments to share. Both the product and service are great!

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  • Name: Randy H.
    Job Title: COO
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Resource

    Date: Nov 04 2019

    Summary: Completely satisfied. Won’t see our group moving away from this product soon.

    Positive: Ease of use and mobile app makes interacting with several patients at once a breeze.

    Negative: There’s not much. The ease of use is tempered by a few logistical concerns.

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  • Name: Nicholas M.
    Job Title: Systems Coordinator
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great, Fast Technical Support

    Date: Oct 30 2019

    Summary: Fantastic. This product is providing great communication solutions for my business!

    Positive: I was on a time crunch to send out a text blast to my customers on a time-sensitive issue. I messaged SimpleTexting's team via the live chat window. Sean answered, answered all of my questions, and helped me resolve my issue very promptly. Also, he was very friendly and sent a few GIF's to me after I sent him some. It was good all around!

    Negative: The only con is about this SourceForge review page - FYI, every time you leave a rating for one of the rows in the "Tell Us a Little More" section of this review page, the page auto-scrolls all the way to the top of the page; I had to scroll back down every time I left a rating to do the next row. This is poor webpage functionality and it's annoying, especially as your customers attempt to give you good feedback. I'd look into correcting this ;-)

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  • Name: Chuck N.
    Job Title: Sales
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Grows with your business

    Date: Oct 24 2019

    Summary: Great texting platform for growing small to medium businesses!

    Positive: Actually simple to use. Great list sorting features and scheduling of texts. Can modify subscription as you expand or contract your marketing.

    Negative: The MMS and SMS send features were confusing at first. Make sure you know what you want to send, if emojis are important you will pay more per message and when the customer replies you wont get the emojis. That sucks because most people text back emojis and you have to log into backend to see them displayed.

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  • Name: Jon P.
    Job Title: Director of The Center for Mentoring
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Deployment
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great tool!

    Date: Sep 27 2019

    Summary: I am well pleased with the overall performance of your tool!

    Positive: Loved the ease of use and how responsive your customer service team is.

    Negative: receipts are only available in the form of an invoice rather than a pdf "Paid in full." I have to submit these documents to our accounts payable team and they show "invoice" rather than "paid in full." it typically throws accounts payable off.

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