Sideline Description

Establish a dedicated work number, streamline your contacts, and elevate your business using the robust texting capabilities offered by Sideline Pro. This service ensures that all your professional calls, messages, and voicemails are managed through a unique number, safeguarding your personal line from interference. Stay informed when customers reach out, automate your replies, and handle each interaction with expertise. Research shows that 90% of consumers prefer texting over calling businesses, and Sideline equips you with everything necessary to facilitate this communication. Acquire a dedicated line for calls, texts, voicemails, and additional features while maintaining a clear separation between your work and personal contact lists, all accessible from a single device. If you happen to miss a call, the customer receives an immediate text, connecting you before they have the chance to find alternatives. Utilize mass messaging tools to launch text marketing campaigns, promotions, or special offers. Additionally, schedule text reminders via your work calendar to minimize the chances of missed appointments and meetings, thereby enhancing your overall operational efficiency. By adopting these strategies, you can not only improve customer engagement but also foster stronger relationships with your clientele, ultimately driving business growth.

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Pricing

Free Version:
Yes
Free Trial:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
support
See More Reviews Write a Review

Company Details

Company:
Sideline
Year Founded:
2006
Headquarters:
United States
Website:
www.Sideline.com

Media

Sideline Screenshot 1
Sideline Screenshot 1 Sideline Screenshot 2
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Not Offered
Customer Support
Online Support

Sideline Features and Options

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Sideline User Reviews

Write a Review
  • Name: Evelyn G.
    Job Title: President
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Disappointed

    Date: Feb 20 2025

    Summary: At this point, overall experience is extremely frustrating as I have to call back whoever is calling me once the call is automatically disconnect. Wished Sideline could figure out the problem, but right now, looking for alternatives.

    Positive: Worked great for years, until two weeks ago......It was always reliable and did not have a complaint, but a change must have been made where the service got all fowled up.

    Negative: I have been using Sideline for years and never had an issue until two weeks ago where an incoming call is received, answered and 2 seconds later it disconnects the call. This happens all the time. Have contacted customer service numerous times and they cannot seem to correct this issue. Looking for alternative providers.

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