ShotSpotter Integrations

Security organizations utilizing the SureViews Operations SaaS suite manage events with speed, consistency, and security, resulting in enhanced security results. The platform offers a consolidated interface to manage all alarms and events entering the Security Operations Center (SOC) from various systems, devices, and sources. All essential tools for effective response—including geospatial maps, action plans, nearby camera feeds, and contact lists—are conveniently available on one screen. Alarms are intelligently grouped and prioritized, ensuring that operators address the most critical incidents first. This eliminates the need to switch between systems, as every event is processed in a uniform manner, which boosts productivity and elevates security performance. Additionally, SureView’s Field Operations tool fosters seamless communication between SOC teams and field personnel, delivering real-time updates on the location and status of both staff and vital assets, thereby enhancing overall operational efficiency. With such capabilities, organizations can respond to incidents more effectively and maintain a higher level of situational awareness.

The SafetySmart Platform developed by SoundThinking combines AI-driven software solutions with objective analytics to support security teams in maintaining the safety of employees and visitors. With a trusted presence in more than 250 agencies throughout the United States, this platform features discreet, unmanned weapons detection systems such as SafePointe, which are designed to function without disrupting medical equipment, thereby improving user experiences in hospitals, corporate offices, hospitality venues, and educational institutions. Furthermore, it adheres to HIPAA and SOC 2 standards, highlighting its dedication to upholding privacy and security regulations. SafetySmart seamlessly integrates with existing systems to optimize technological resources for enhanced safety and security measures. SoundThinking places a high priority on privacy and has meticulously crafted its technology, operational processes, and regulatory policies to meet widely accepted safety and security benchmarks while protecting personal data. This ensures that users can trust the system not only for safety but also for the protection of their privacy rights.

SafePointe, developed by SoundThinking, is an advanced AI-driven system designed to detect concealed weapons in environments with high foot traffic. Each detection lane features two discreet metal bollards set 8–10 feet apart, integrated with cutting-edge 3D cameras and an NVIDIA edge processor that runs a sophisticated AI model. As people pass through, the system employs magnetic moment technology to recognize the digital signatures of magnetically conductive items, while also evaluating motion data to assess direction, velocity, and movement patterns. In the event of a potential threat, human analysts promptly review the information within 10 seconds to eliminate false alarms, such as armed security staff. If a genuine threat is confirmed, the system instantly alerts the facility's security team via the SafePointe app, providing images along with brief video clips that identify the suspect. This technology allows for unmanned screening, significantly lowering operational costs, and is safe for individuals with medical devices because of its non-invasive screening methods. Moreover, SafePointe offers a reliable solution for enhancing security in various settings without compromising public safety.

The leading search engine and advanced analytics system, powered by the most extensive network of police agency data in the United States, is crucial for law enforcement today. As police departments nationwide navigate budget constraints, staffing shortages, and increased scrutiny, the challenges in policing have reached unprecedented levels. Compounding these issues are the struggles with fragmented data systems and outdated technology, which hinder many agencies' ability to adapt. In this critical environment, the need for rapid and efficient solutions is heightened, yet numerous departments find themselves lacking the necessary software to keep pace. CrimeTracer, previously known as COPLINK X, serves as a robust search engine and information platform tailored for law enforcement, allowing officers to query data from agencies throughout the U.S. using everyday language and concepts. This innovative tool grants officers immediate access to vital information, empowering them to effectively balance crime prevention, community relations, and individual safety, thus enhancing overall public trust in law enforcement.